Ashish Kumar Email & Phone Number

Noida, Uttar Pradesh, India

Procurement & Distribution Expertise: Adeptly manage procurement processes, ensuring timely acquisition of essential resources while optimizing cost-efficiency. Proficient in overseeing distribution logistics to streamline operations and meet customer demands effectively.Administrative Proficiency: Execute a wide range of administrative tasks with precision and attention to detail. Skilled in documentation, data entry, and office management to uphold organizational efficiency.Schedule Management: Successfully maintain and organize operational schedules, ensuring smooth workflow and timely execution of tasks, thus contributing to the overall productivity of the team.Shipment Management: Demonstrate expertise in overseeing shipment processes, coordinating with carriers, and resolving logistical issues to guarantee timely and accurate deliveries, enhancing customer satisfaction.Policy Adherence & Standards Enforcement: Assist the operations manager in upholding company policies and standards, ensuring strict adherence across all operational activities, thereby contributing to a cohesive and compliant work environment.HR Support & Recruitment: Collaborate with the HR department to facilitate recruitment activities, assisting in the creation of work schedules, and ensuring seamless onboarding processes for new hires, contributing to a well-staffed and efficient workforce.Interdepartmental Collaboration: Actively engage and cooperate with diverse departments, fostering strong cross-functional relationships to facilitate cohesive operations and align strategies towards shared organizational goals.

Gurugram, Haryana, India

Assisting the operations manager in the daily management of operations, including procurement and distribution.Responsible for meeting all agreed-upon customer SLAs and performance standards.Coordinate with the Field and Tech team, I provided a report analysis on trends in consumer behavior patterns and user experience.Prepare dashboard on required data points to analyze team performance. To give salespeople advice, strategies, and information, schedule regular team meetings.Supervising day-to-day operations, assigning daily work to the email team, prioritizing escalations, trust and safety related concerns, etc. and ensuring that the team addresses customer queries/concerns promptly and professionally.Handle customer concerns, provide acceptable solutions and alternatives within the time frames set, and follow up to ensure that the issue has been resolved.Keep track of customer interactions, account processing, and document filing

Noida, Uttar Pradesh, India

Demonstrated products to customers, answered questions and redirected objectives to positive features.Responsible for leading the marketing team to promote and aware the pharmacies owner about the benefits of the product and services provided by the company.Lead onsite meetings with pharmacy’s owner and doctors and encourage them to use the Siashmed’s online platform.Market research, secondary market research, project and team management.