Ashish Kumar Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Project: BlueJeans VerizonKey Responsibilities:• Designing architecture solutions and governance improvements strategies.• Automated infrastructure provisioning using Terraform.• Monolithic and containerized application deployments with agile methodology using modern DevOps tool sets Ansible, GIT, Jenkins, Docker, Kubernetes, ArgoCD.• Setup service mesh and cannery deployment with ISTIO. • Ensuing infrastructure, Linux systems and application health with monitoring setup with Cloud Watch, Prometheus, New Relic, Sumo Logic and automation scripts in Python and Bash shell.• Manage availability, latency, scalability, and efficiency of applications by instilling engineering reliability into development life cycle with a focus on fault tolerant approaches.• Engage, influence, and evangelize SRE practices with development, operational and product groups to align technology service and solution delivery in cloud.

Bengaluru, Karnataka, India

Project: TOA (Oracle Field Service Cloud - SaaS)• Performing administration of virtualization systems using cloud native services.• Performing activities that include creating and decommissioning systems as part of administration activities.• Responsible to provide training on product and OS fundamentals for virtual infrastructure within OCI.• Assist with migration of environments as necessary across datacenters and assist with Cloud based initiatives.• Liaise with the product development team to collect and analyze log files used to isolate and resolve bugs.• Troubleshooting of issues raised by customers related to Oracle products or infrastructure using Grafana, Kibana, SOAP and REST APIs.• Working with network and database engineers to perform necessary troubleshooting activities and performing tuning and scaling activities in the Oracle cloud.• Working on continuous service improvement of Application and Infrastructure in JIRA agile.• Used Kubernetes to orchestrate the deployment, scaling and management of Docker Containers.• Incident and Change Management.• Managing product CI/CD with DevOps tool GIT, Jenkins, and Ansible.Highlights:• PDIT excellence award in FY2016 Q4

Bengaluru, Karnataka, India

Project: RightNow (Oracle Service Cloud – SaaS) Key responsibilities:• Automated existing traditional DevOps echo system in affordable cost to achieve frequent, high quality and in time software releases.• Recommended cloud native server less tools to address Continuous Integration and Continuous Delivery challenges.• Significantly reduced the overhead cost by automating the entire DevOps echo system.• Proposed an affordable High/LOW Level CI/CD Architecture.• As the part of Development engagement tool selection were eclipse connected with AWS, APIs using IAM access and secret keys.• Created an end-to-end Pipeline to automate the delivery process including source CodeCommit, build engines Jenkins, CodeBuild and deployment solution Elastic Beanstalk for UAT.• Setup two production environments that consist of CodeDeploy.Highlights:• Promoted to Senior System Administrator- Cloud Operations.

Bengaluru, Karnataka, India

Project: Telefonica Latin America• Built a Greenfield deployment of e-commerce platform.• Produces High/LOW Level Architecture for the deployment and workflow creation using Cloud Formation for single click deployment.• Segregated the Customers’ Prod, Pre-prod and UAT environment within one VPC by creating subnets having private and public access.• Identified system and application specific monitoring and matrices and tagged it to alerts, events to notify SNS distribution list.• 3 Tier Web Application solutions using Route53, ELB, 12 Large EC2 machines and MySQL RDS Multi AZ instances.• Security Governance via Identity and Access Management. Created groups, policies and roles.• Designed backup and log rotation solution and drafted a policy to host frequently access data on S3 and non-frequently accessed data to Glacier.Highlights:• ‘Pat on the back’ award

Lagos, Nigeria

Project : Globacom Nigeria • Managed SMS & OBD promotions to subscribers to increase the penetration of various services.• Enhanced usage MOUs & penetration of all value added IVR based services.• Identified & analyzed competitors for the product and value added services to have an edge over them.• Gathered information from subscribers as per the usage and communicating the same to verticals for further improvement.• Ensured that all the critical systems and processes are being followed and adherence of SLAs.• Resolved blocker, critical and major and minor issues as per the committed SLAs and communication to the same to all the stakeholders as per the requirement.• Maintained the required site details such as Rack Diagram, IP Sheet, E1, etc.• Conducted regular meetings with the customer on various issues and updated them about the progress and ensured adherence to the process compliance.• Carried out user acceptance testing and debugging by analyzing application logs.Highlights:• Holds the merit of having international exposure, was sent to Nigeria, West Africa for Globacom project. • Distinction of implementing the servers for E1 expansion SS7, etc.

Lucknow Area, India

Project: Vodafone Lucknow• Responsible for providing support to live application in Linux production Servers.• Working on Apache Tomcat Webserver, MySQL, Linux Centos and shell scripting.• User Management & LDAP Server.• Building & updating system images for the production, staging, and demo systems.• Deploying, troubleshooting & configuring new application software, releasing testing using existing processes and updating automated processes.• Evaluating, deploying and maintaining Apache, performance tuning and Webserver Security.• Accountable for delivering high quality products on time that meet project requirements. • Coordinating with development operations Team to transition software from the development to the production and deployment stage.• Involved in testing, upgrading, debugging and configuring system files & services and ensuring changes are in accordance with the appropriate operating procedures.• Monitoring server’s OS performance parameters viz; CPU, memory, virtual memory, kernel memory usages and reporting the unhealthy change to the concerned team.Highlight:• Awarded ‘Exemplar of Month’ for efficiently deploying IVR portal for RBT

Noida Area, India