Ashish Kashyap Email & Phone Number

Hamilton, Ontario

Work in a fast paced environment to create a representative sample of grain being exported. Use representative sample to conduct visual and analytical tests, assess for various factors present and, calculate severity of each factor in order to assign an official grade to the grain Created analytical Excel based models and tools to automate end-to-end grain inspection related tasks at the Hamilton Service Center.  As a key contributor to the Employee Value Survey Action team, analyzed employee value survey results for the Canadian Grain Commission employees, provided recommendations for areas of improvement and, assisted in closing some of the gaps.

Canada

Prepare business results and related strategic analysis . Create and/or enhance processes to efficiently deliver data availability and quality. Developed and produced timely accurate management analytics for the President and the senior leadership team, including tracking key business indicators, identifying developing trends, and originating deep dive analytics. Developed and implemented data driven strategic insights to optimize field performance. Collaborated with regional teams to develop critical insights into business performance. Designed processes and work across the business to drive improved data integrity, governance & information management.

Toronto, Canada Area

Implement critical work streams to ensure the successful launch of a brand new premium travel service platform. Using Agile methodlogy, collaborated with internal teams & 3rd party vendors to ensure timely completion of multiple work streams to ensure the successful launch of a new premium service platform. Socialized value proposition with Sales & Client Management teams to identify and secure 15 pilot clients for the new platform. Managed the development & testing of a mobile application for FIRST (new premium travel service platform). Collaborated with global Legal, Privacy and Risk teams to implement the new processes across global markets.

Toronto, Canada Area

Execute product management responsibilities and achieve or exceed annual revenue targets for multiple products. Provided marketing & product management support for multiple GBT products. Identified & closed revenue leakage gaps, re-negotiated margins with vendors and, launched vendor sponsored promotions for client management to boost product revenue for Visa & Passport services by over 40% annually.  Consulted with Sales/Client Management to improve product awareness and to pursue revenue opportunities.Provide analytical support to global marketing teams. Leveraged data from Salesforce.com and other sources to create a consolidated product analysis package providing insights into product performance, market penetration, pipeline and revenue forecast.

Compile & distribute monthly worldwide sales reporting for the Global leadership team. Extracted data from Salesforce.com to build an Excel model that summarized business results by region. Added commentary and distributed business results to the regional heads of Sales & to the Global leadership team.Provide transaction forecasting, incentives related reporting and, other ad-hoc reporting. Collated data from various sources to create an Excel based forecasting model. Built incentive plans and related incentive calculator tools for the Sales teams. Assigned targets to new salespeople and managing all incentive plan related issues. Providing analytical support for performance reviews, for the Sales team.

Compile & distribute monthly key metrics reports for the North American leadership team. Collaborated with diverse teams to gain consensus on the metrics being reported. Extracted data from various sources to compile & distribute monthly business results analysis to the leadership teams..Build forecasts, incentives related reporting and, addressing other ad-hoc reporting requests. Combined data from several different sources to create an Excel based forecasting model. Reviewed incentive calculators & populated incentive plan scorecards for the NA Sales & Client Management. Analyzed existing & sales prospect client base to identify and screen potential high risk accounts.Administer & enhance Salesforce.com, the CRM solution for the North American & Global Sales teams. Played an integral role in the successful deployment of Salesforce.com. Tested & implemented new solutions & reporting associated with the CRM solution to support Global Sales teams. Recognized with "Trendsetters" award in 2006 & "B2B Regent's Club" award in 2007 for delivering outstanding performance.

Toronto, Canada Area

Consolidate, analyze & manipulate data from various sources to compile and distribute monthly reports. Collated data from various sources to compile profitability reporting for leadership & account management teams. Analyzed profitability related data for underachieving accounts and, identified improvement opportunities to GMs.Implement & maintain the quarterly incentive plans for Sales, Client Management & Consulting. Created an Excel model to measure scorecard metrics. Populated and distributed quarterly scorecards to the respective teams and, submitted final payout amounts to Payroll. Recognized with "Excellence in Leadership" award in 2005 for effectively managing key multiple priorities.

Toronto, Canada Area

Work independently to ensure timely completion of projects using all available resources. Collaborated with usage managers, account managers, customers to implement new site releases and to maintain existing sites using set procedures.Plan & execute projects involving multiple stakeholders & coordinate with them to ensure timely completion. Conceptualized & executed a plan to upgrade multiple travel sites simultaneously to the latest release of GetThere.Develop & enhance documentation & training materials to illustrate the value of interactive booking tools for customers using interactive booking tools. Analyzed & interpreted 3rd party application web usage data to compile reporting for internal teams. Created & updated reference guides and related documentation for customers using online booking tools.Review existing processes to identify any gaps and proactively address potential issues related to travel web sites. Identified & resolved issues and gaps impacting the customer experience (e.g. implemented 3rd party solutions; enhanced site build process procedures)

Toronto, Canada Area

 Provide MIS expertise to internal & external customers. Execute mass monthly production of scheduled reports & process ad-hoc reports requests received during the month. Review & maintain data integrity, creating new tables or, modifying existing tables as necessary in the travel database.  Recognized with "Potato Head Award" award presented by American Express Consulting Services for ingenuity and creativity in designing customized reporting solutions for external customers.

Toronto, Canada Area

 Organize travel arrangements for corporate customers and assisting them with any travel related issues. Review GMAX (back-office data capture) reports for quality & compliance;  Perform LAN administration functions relating to SABRE connectivity, printers, workstations, logins; testing & loading new scripts. Recognized with "Customer Service Excellence" award in 1996, "Pacesetter" award in 1997 and "Honour Roll" award in 1998 for outstanding achievement.

Assist American Express Business Travel customers with travel related emergencies