I am a versatile professional with close to a decade of experience leading teams and motivating colleagues. I have conducted professional development programmes in multiple client facing roles, achieving success in all of them.As a member of the Senior Cabin Crew at Jet Airways over a five year period, I was able to bring my people skills, creative thinking skills, and flexible problem solving abilities to bear as I ensured complete passenger satisfaction. I delivered consistent results in a high pressure work environment, and assisted my junior colleagues through an apprenticeship learning model.These are my key strengths:➢ Communication Skills: Persuasive and efficient communicator - verbal and written.➢ Passion to make others Succeed: Lift up all team members by encouraging collaboration and providing feedback and on-job training.➢ Leadership Skills: Ensure high morale of all team members and colleagues during performance of routine tasks.➢ Conflict Resolution: Use soft skills to achieve harmonious solutions to acrimonious situations at work.➢ Technical Knowledge: Adept at using software tools to plan work, design training courses, and analyze impact of work done.These are my primary areas of expertise:➢ Learning Champion at the Workplace: Demonstrated ability to create and implement training plans for learners of all skill and experience levels.➢ Working with Diverse Teams and Individuals: Skilled at putting everyone at ease and creating a safe environment for all colleagues to excel.➢ Ability to Deal with Ambiguity and Unexpected Situations: Implemented rules in real-world situations while ensuring high customer satisfaction.➢ Quality Control and Process Adherence: Managed high level of success in all safety processes by meticulous maintenance of checklists.I am looking for a role in Learning, and Development with a dynamic organization.