• Assistant to Co-Founder (and lead agent) of the agency, responsible for day to day schedules for 15-20 clients across hair, makeup, grooming, manicure, and styling, at any given time.• Maintained and updated company-wide clientele lists, internal databases, and outreach lists.• Heavy email and phone correspondence, processed deal memos, sent daily call info and various administrative tasks as necessary. • Briefly managed company Instagram account, garnering new followers and consistently posting relevant content.

•Responsible for answering and directing all incoming calls and event inquiries •Provide customers with detailed information regarding private parties, events, reservations and establishment information•Greeting, checking in and directing guests to the appropriate floors for service •Accurately manage the restaurant’s floor plan and guestbook to ensure a positive guest experience and provide excellent customer service

• Assist CUSP Personal Shopper with daily appointments - pulling sizes, ringing transactions, go backs• Process on-loan memos and ensure timely shipments of outgoing orders• Maintain and update clientele list and deliver exceptional customer service • Help achieve sales goals, specifically exceeding $2,000,000 annually • Administrative tasks – email correspondence, client calls, resolve customer issues

• Assisted celebrity wardrobe stylist and her assistant with daily pulls, pick-ups and returns • Organized wardrobe, processed client billing and maintained in house expense documents• Uploaded social media content through various platforms, including Twitter and Instagram• Prepared for/ assisted with various jobs, including client fittings, commercial and photo shoots

• Assisted customers in completing an ideal outfit through bra fittings and wardrobing• Maintained visual standards of merchandise throughout the store• Provided knowledge of features and benefits of new products to customers

• Drafted client pitches and offer memos for various publications, both print and digital • Assisted with on-going edits of celebrity clientele biographies and press materials• Created media contact lists using CisionPoint database• Various administrative tasks, including e-mail correspondence and internet research

• Organized/ inventoried samples, steamed garments and maintained showroom appearance• Packed, unpacked and shipped various lines through UPS and FedEx• Various administrative tasks including answering phones and filing documents