Senior Associate Customer Support Engineer
Current
Sep 2021 - Present
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Ashlee Robertson Email & Phone Number
Senior Associate Customer Support Engineer at JDXpert
at
JDXpert
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Associate Customer Support Engineer at JDXpert
Location
Telford, Pennsylvania, United States
Company size
Who is Ashlee Robertson? Overview
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Quick answer
Ashlee Robertson is listed as Senior Associate Customer Support Engineer at JDXpert at JDXpert, a company with 30 employees, based in Telford, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Ashlee Robertson.
Ashlee Robertson previously worked as Senior Associate Customer Support Engineer at Jdxpert and Customer Success Specialist at Therapynotes, Llc. Ashlee Robertson holds Criminal Justice And Corrections from Kennesaw State University.
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Email format at JDXpert
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JDXpert
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Profile bio
About Ashlee Robertson
Ashlee Robertson is a Senior Associate Customer Support Engineer at JDXpert at JDXpert.
Current workplace
Ashlee Robertson's current company
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Jdxpert
8 roles
Ashlee Robertson work experience
A career timeline built from the work history available for this profile.
Customer Success Specialist
Mar 2021 - Aug 2021
Customer Service Representative
Certified System Administrator for Galaxy ticketing software.Fielded support requests on a 24 hour Galaxy Software help desk, through phone support, Live Chat, e-mail, and JIRA support desk issues.Troubleshot and resolved configuration and software issues for customers in real time.Created and updated issues in the JIRA support desk system that captured.
Dec 2019 - Nov 2020
Advanced Repair Agent
Advanced to a new role and thrived in a new environment with new challenges. Maintained quality work ethic by reaching and surpassing assigned goals within a month of employment. Repaired computer software and hardware issues to the delight of our clients. Managed time and workload efficiently with minimal guidance. Manually repaired internal components of.
Apr 2019 - Nov 2019
Smart Home Expert
Adapted quickly to a new role within a new location during the holiday season. Immediately began receiving positive customer feedback on knowledge and customer service skills. Expanded existing knowledge base on routers, modems, and smart home solutions to further assist clients.
Nov 2018 - Apr 2019
Consultation Agent
Embodied the highest priority within Geek Squad of delighting our clients. Received numerous accolades from management for positive client interactions. Analyzed technology issues face to face with clients, assess possible remedies, and present clients with estimates for repair time and cost. Initiate repair request workflows and completed documentation of.
Oct 2016 - Nov 2018
Sales Associate
Exemplified the PetSmart values of C.A.R.E. (Connect, Assist, Recognize, Energy) Rapidly deemed trustworthy and capable by supervisors. Assigned sensitive tasks as a result. Empathized with unique client needs relating to pets as family members. Adapted to constantly evolving product lines by acquiring knowledge of a new product base and confidently.
Sep 2014 - Jan 2017
Manager
Started in Sales, promoted to Assistant Manager, then Manager.Trained new associates on a variety of tasks and processes around the business. Conducted day to day opening, closing, and running of the business operations, including management of cash flow and online order management. Solved issues relating to client escalations, complaints, returns, and.
Feb 2007 - Dec 2013
Team & coworkers
Colleagues at JDXpert
Other employees you can reach at jdxpert.com. View company contacts for 30 employees →
CT
Cynthia Tope
Colleague at Jdxpert
Indialantic, Florida, United States, United States
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AK
Amanda Kozak
Colleague at Jdxpert
Philipsburg, Pennsylvania, United States, United States
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SL
Samantha Lacombe
Colleague at Jdxpert
United States, United States
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DP
Dee Poitevin
Colleague at Jdxpert
Denver, Colorado, United States, United States
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JM
Jennifer Martin
Colleague at Jdxpert
Longview, Texas, United States, United States
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GV
Germán V.
Colleague at Jdxpert
United States, United States
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GS
Greg Schlierf
Colleague at Jdxpert
Brooklet, Georgia, United States, United States
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JP
John Poe
Colleague at Jdxpert
Raleigh, North Carolina, United States, United States
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ML
Michele Litts
Colleague at Jdxpert
United States, United States
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MS
Matthew Sanders
Colleague at Jdxpert
Richmond, Kentucky, United States, United States
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Cynthia Tope
Colleague at Jdxpert
Indialantic, Florida, United States, United States
View →
AK
Amanda Kozak
Colleague at Jdxpert
Philipsburg, Pennsylvania, United States, United States
View →
SL
Samantha Lacombe
Colleague at Jdxpert
United States, United States
View →
DP
Dee Poitevin
Colleague at Jdxpert
Denver, Colorado, United States, United States
View →
JM
Jennifer Martin
Colleague at Jdxpert
Longview, Texas, United States, United States
View →
GV
Germán V.
Colleague at Jdxpert
United States, United States
View →
GS
Greg Schlierf
Colleague at Jdxpert
Brooklet, Georgia, United States, United States
View →
JP
John Poe
Colleague at Jdxpert
Raleigh, North Carolina, United States, United States
View →
ML
Michele Litts
Colleague at Jdxpert
United States, United States
View →
MS
Matthew Sanders
Colleague at Jdxpert
Richmond, Kentucky, United States, United States
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2 education records
Ashlee Robertson education
Criminal Justice And Corrections
Ged, College Preparatory With Distinction, Honors Student
FAQ
Frequently asked questions about Ashlee Robertson
Quick answers generated from the profile data available on this page.
What company does Ashlee Robertson work for?
Ashlee Robertson works for JDXpert.
What is Ashlee Robertson's role at JDXpert?
Ashlee Robertson is listed as Senior Associate Customer Support Engineer at JDXpert at JDXpert.
Where is Ashlee Robertson based?
Ashlee Robertson is based in Telford, Pennsylvania, United States while working with JDXpert.
What companies has Ashlee Robertson worked for?
Ashlee Robertson has worked for Jdxpert, Therapynotes, Llc, Gateway Ticketing Systems, Inc., Geek Squad, and Best Buy.
Who are Ashlee Robertson's colleagues at JDXpert?
Ashlee Robertson's colleagues at JDXpert include Cynthia Tope, Amanda Kozak, Samantha Lacombe, Dee Poitevin, and Jennifer Martin.
How can I contact Ashlee Robertson?
You can use AeroLeads to view verified contact signals for Ashlee Robertson at JDXpert, including work email, phone, and LinkedIn data when available.
What schools did Ashlee Robertson attend?
Ashlee Robertson holds Criminal Justice And Corrections from Kennesaw State University.
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