Ashlee Jerram Email & Phone Number

Cartersville, Georgia, United States

Evaluated client needs to recommend appropriate insurance policies and coverages.Educated clients on policy options and processed endorsements, renewals, and payments.Collaborated with underwriters to obtain quotes and service policies efficiently.Completed ACCORD and supplemental applications accurately.

Kennesaw, Georgia, United States

Accurately transferred electronic data from employer documents into company database systems in a timely mannerVerified data by comparing it to source documents and updated existing data

Cartersville, GA

Answered phones and directed calls, serving as the first point of contact for all customers.Managed filing system, ensuring organization and efficiency in document retrieval.Consulted with insurance carriers to resolve customer issues and ensure accurate policy coverage.Made policy changes and quoted new policies to meet customer needs.

Created text documents for course modules and materialsDeveloped assessment questions for course module examsEnsured timely delivery of course materials

Utilized the ADDIE process to create training courses for government and civilian clientsCollaborated with subject matter experts to develop course materialsDeveloped eLearning courses using Storyline 360Assisted in designing and evaluating virtual instructor-led courses

Alpharetta, Georgia, United States

Advised clients on insurance coverage options and provided exceptional customer support to ensure client satisfaction.Managed timely and accurate data entry tasks to maintain organized client records and streamline processes.Collaborated with insurance carriers to resolve customer issues and ensure accurate policy coverage.Proposed competitive quotes for.

Macon, Georgia Area

Provided excellent customer service by conducting accurate and timely investigations during the claims process.Conducted phone interviews with insureds, claimants, and witnesses to gather coverage and liability information.Analyzed evidence such as photos, videos, police reports, and statements to determine accident causes.Negotiated liability with adverse.

Dallas, Georgia, United States

Managed a team of fifteen staff members, overseeing daily operations and ensuring exceptional customer service.Successfully managed prize and ticket inventory, ensuring accurate tracking and replenishment to meet customer demand.Compiled detailed weekly sales reports and monthly inventory reports, providing valuable insights for strategic.

Dallas, Georgia, United States

Assisted in booking, organizing, and marketing birthday parties and special events.Managed in-center marketing and decorations, ensuring a visually appealing environment for guests.Compiled weekly sales reports to track performance and identify areas for improvement.

Assembled and verified daily cash deposits, ensuring accuracy and compliance with financial regulationsCreated daily revenue reports to track financial performance and identify areas for improvementAssisted new hires with tax documentation and entered them into the employee management system, ensuring smooth onboarding processPerformed timely and accurate.