Implement cloud-based HR platforms, including configuration, integrations, security, data migration, and user training. Provide strategic guidance and support of HRIS optimization.

Owned delivery of technology partner implementations, including project management and system configuration of Phenom CRM and Eightfold Talent. Advised on technical integration capabilities and coordinated with client technical resources.

• Collaborated with cross-functional teams to identify business needs and translated them into technical requirements for system selection. Ensured seamless transition and integration of selected systems into existing HR infrastructure, providing necessary training and support to end-users.•Managed multiple successful HR system implementations (Greenhouse ATS & Cornerstone LMS), including system configuration, integrations, and reporting.• Proactively performed routine system audits to ensure data compliance and governance (Data security reviews, GDPR, SOX, etc.). Identified control points within systems and processes. Created reports and edit checks to mitigate system risks. Managed testing and release of global compliance training.• Effectively managed end-user expectations regarding system functionality and service delivery, creating system process guides and resource documentation for a global audience.• Managed global helpdesk tickets and KPIs, prioritizing and promptly addressing inquiries from end-users, including troubleshooting, researching, and resolving system issues and process inefficiencies.

• Implemented and configured comprehensive ADP payroll solution to large scale clients; provided in-depth training sessions with the client onsite and virtually.• Partnered with clients to understand their business and data needs to recommend the best solution(s). Analyzed existing payroll and HR systems, interface requirements, and business processes. • Led end to end testing to ensure that systems were accurately configured. Tested and implemented various inbound and outbound interfaces.• Effectively collaborated with data conversion, tech support, sales and client service associates to provide a seamless implementation.