Ashlee Simpson Email & Phone Number

• Achieved the rank of number three in the region among all call center representatives in the Verizon sales queue, surpassing net revenue targets by 90.52% within the first six months.Notable Contribution:
• Developed comprehensive account profiles and strategies, leading to a 20% revenue growth and improved customer retention by collaborating with internal teams including Product Line Management, Offer Management, and.
• Sold, right sized, and saved… Show more Achieved the rank of number three in the region among all call center representatives in the Verizon sales queue, surpassing net revenue targets by 90.52% within the first six.
• Sold, right sized, and saved telecommunication products and services based on customers’ needs analysis
• Skillfully managed contract development and execution, along with customer needs analysis, contributing to the successful sales and service improvement plans for Verizon customers worldwide.
• Actively involved in trade and commercial organizations, enhancing the clients’ market awareness, and staying informed about the industry’s shifting trends.

Hampton, Virginia, United States

• Mentored and developed sales representatives through dedicated monitoring, training and coaching, producing a 92% graduation success rate of representatives into production setting.
• Worked as a liaison between recruiting and Human Resources to assist with new employee intake and hiring process. Pre-screened candidates with detailed phone screens, evaluated candidates compatibility with specific.
• Implemented a… Show more Mentored and developed sales representatives through dedicated monitoring, training and coaching, producing a 92% graduation success rate of representatives into production setting.
• Implemented a pre-screening knowledge exam to test skills learned from new-hire orientation to secure and close hard to find candidates.
• Supervised and developed over 50+ new hire candidates per class, in which resulted in a grand total of over 2,000 agents trained and prepared during my tenure.
• Increased the amount of qualified employees by 50% through daily training sessions that were personally developed to improve sales tactics and customer retention skills.