Ashlee Zmak Email & Phone Number

Tacoma, Wa

Missoula, Mt

Electronic and paper claim submission to Medicare, Medicaid, primary, secondary, and tertiary insurance companies with the appropriate Explanation of Benefits (EOB) attachments, if applicable. I review charges, patient information, and insurance information prior to billing to minimize underpayment, denials, and re-bill attempts. I also monitor self pay accounts, which requires phone calls on delinquent accounts before they are approved for collections. I am also involved with the accounts receivable department; including, but not limited to: posting insurance and patient payments to the appropriate patient accounts, reconciling cash reports, requesting/sending refund checks to appropriate agencies, and month end reporting.

Missoula, Mt

Project manager for Educations Logistics, Inc., or Edulog, a school bus routing software and hardware company. I was responsible for projects within the Project Control Department in which I was involved with billing, job costing, assigning projects, and updating the progress of projects. I would have weekly meetings with all of the salesmen and would assess the progress of their clients' projects to make sure they were on track with the timeline and budget.

Carlsbad, Ca

A month after I received my B.S. in Business Administration, Emphasis: Management Information Systems, I completed my college internship at SEO Inc. I assisted with optimizing websites for SEO Inc's clients, including: thegrocerygame.com, Tacori, Johnson, and hundreds of others. I performed keyword and competitive intelligence research using tools and general internet research. I would sit in on clients' weekly conference phone meetings with the project managers and assess the progress of their project's timeline. I also worked with the sales team in identifying growing industries to target.

Missoula, Montana

• Navigated through multiple data entry systems and other relevant applications, tools, and resources while speaking with customers on the phone. • Effectively answered customer questions and resolved billing and technical issues over the phone in a professional and courteous manner.

Missoula, Montana

• Responsible for taking patients’ food orders in a dietitian’s office over the phone, screening diet orders, and submitting food requests to kitchen staff.• Maintained an enthusiastic and positive attitude when dealing with patients and other staff members in the hospital.• Supervised 15-20 kitchen staff members during the weekends.• Trained approximately 10 new employees over a 2 year period.