• Therapy and agency point of contact for Therapy Advantage• Monitor and facilitate all forms of communication between therapists, agencies, patients, and Therapy Advantage• Staffs all referrals received daily• Confirm authorization of patient insurance• Remediate therapist/patient disputes

• Coordinated all medical staff events, including holiday party and golf outing•  Assisted in onboarding providers: procured documents for provider files, assembled FPPE packets, audited provider files sent from Trinity CPI, ensured department chair completion of files•  Communicated with CMO and medical staff president to ensure projects and events were coordinated and carried out•  Compiled, created, and maintained the hospital’s unassigned ED call schedule•  Dispersed important information via phone, text, or email to all of the medical staff of Mount Carmel St. Ann’s• Prepared and recorded minutes for hospital department meetings, Medical Executive Committee meetings, and executive sessions

• Prepared materials for daily events and meetings• Answered and directed phone calls and emails• Greeted visitors and determined to whom and when they could speak with specific individuals• Scheduled student visits • Processed student transcripts • Sent out university info to prospective students

• Participated in discussions with a variety of employer wellness committees• Researched a variety of wellness programs and employer tool kits• Assisted in developing Employer ToolKit for Allen County• Assisted in developing wellness programs for various companies in the area• Researched a variety of wellness programs and employer tool kits• Filed and data input

• Built and maintained relationships with customers• Supervised and trained employees• Balanced ledger and operated cash register