data analysisexcel database managementtravel arrangements

HICAPS transactionsTaking client appointmentsMaintaining client records/filesLiaison with referring doctors/surgeons

Oversee high-value contract and management of the 110 clients within that portfolio (110% client satisfaction rate 3 months running with a 98% highest satisfaction rating average over 12 months).Building and maintaining stakeholder relationships.Scheduling of multiple services to be provided within the project timeline to 110 clients.Liaison with contractors and clients to foresee any potential problems and implement mitigation strategies.Data collection, entry and analysis.Project report creation, distribution and oral presentation.Tender preparation, including formatting, editing and appendix preparation (over 100-page documents in 2-day turn-around).Company OHS procedure management and monitoring - recognising areas for improvement and implementing new procedures.Diary management of the two Company Directors.

Temporary staffing solution for businesses requiring an Administration Officer.Requires fast learning as working environment and required tasks changes frequently.Tasks range from data entry to front of house reception to Human Resources

Heavily KPI oriented role, involving customer recruitment and engagement, appointment setting via phone and in person, product upselling and implementing company sales techniques. Focus on customer service to current and prospective clients with gym tours and reception work.

Boutique travel agency specialising in luxury holidays for clients with expectations of a high class, comprehensive service.Management of front of house duties, as well as diary management of 6 busy consultants.Ad hoc booking duties and client liaison to ensure all expectations are exceeded

Customer Service, cash handling, stock management

conducts group circuits, member safety induction

Pick-packing, and all office duties running Health Distributors Pty Ltd, Kenney Distributors Pty Ltd & OzOrient Direct concurrently from a single office/warehouse.