Ashleigh Smith Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

Orlando, Florida, United States

- Retained in-depth knowledge of monorail systems, safety protocols, emergency procedures, and operational standards specific to the Walt Disney World Monorail System.- Delivered engaging training programs for monorail operators, covering topics such as safety procedures, guest service standards, and technical operation of monorail systems.- Maintained a basic understanding of the technical components of monorail systems, including electrical systems, propulsion systems, and automated controls, to effectively train and support monorail operators.- Demonstrated leadership skills, including the ability to inspire and motivate cast members, provide constructive feedback, and lead by example in upholding Disney's values and standards of excellence.- Upheld meticulous attention to detail when conducting safety checks, monitoring equipment performance, and following operational procedures to maintain the highest standards of safety and efficiency.

Lake Buena Vista, Florida, United States

- Ensured the safety of cast members and more than 500,000 guests per week by following established safety protocols, conducting pre-operational checks, and promptly reporting any safety hazards or concerns.- Provided exceptional guest experiences by greeting guests warmly, assisting with boarding and disembarking, answering questions, and resolving guest concerns with professionalism and courtesy.- Collaborated with other monorail cast members and operational teams to coordinate boarding procedures, emergency responses, and fostering a positive and supportive work environment.- Adapted to changing operational conditions, including weather-related disruptions, mechanical issues, and fluctuating passenger volumes, while maintaining a professional and positive attitude.- Interacted with guests from diverse backgrounds and cultures, anticipating their needs, and delivering personalized service that reflects the magic and spirit of Walt Disney World.

Huntersville, North Carolina, United States

-Provided excellent customer service by greeting customers, addressing inquiries, and resolving issues in a friendly and efficient manner.- Promoted products and upsold to customers, contributing to increased sales and achieving store targets.- Handled cash transactions accurately, including processing payments, issuing refunds, and balancing cash registers.- Maintained familiarity with Old Navy's products and promotions to assist customers in finding the right products for their needs and preferences.- Efficiently managed inventory, restocked shelves, and maintained store appearance according to company standards.

Charlotte, North Carolina, United States

- Demonstrated ability to interact with individuals experiencing homelessness with empathy, respect, and sensitivity to their needs and circumstances.- Provided support and assistance to clients accessing shower and hygiene services, including addressing their needs, answering questions, and offering resources or referrals as appropriate.- Adapted to challenges in providing services to individuals experiencing homelessness, including finding innovative solutions to meet their needs.- Advocated for the needs and rights of individuals experiencing homelessness, both within the organization and in the broader community, to promote social justice and equality.- Respected client privacy and confidentiality, and adhered to organizational policies and procedures regarding the handling of sensitive information.