Retention Specialist
Current• Retain Existing Customer Accounts by Exploring Alternative Solutions• Maintain Accurate Spread Sheets for all New Sales, Upgrades and Cancellations• Contact Cancelled Accounts to offer Various Options to Meet their Needs• Contact Customers to Settle Out Standing Balances on Accounts• Activate Services on Accounts • Audit Sales for Quarterly Commission• Provide Monthly Sales Summary to the Accounting Department and Management • Data Entry• Other Duties as Assigned