Ashleigh Sylvester Email & Phone Number

Grand Junction, Colorado, United States

Partners with cross-functional teams to drive innovative, results-oriented process improvement initiatives and support clinical research processes. Manages the development of quality documents and change management resources, as well as evaluating and measuring the effectiveness of process improvement initiatives. Leverage systems and processes (i.e., AbbVie's Quality System, GxP Regulations, and the Business Process Framework) to successfully manage projects. Lead and produce large scale quarterly meetings reaching more than 8,500 team members. Ensuring the sustainability of Clinical Process Excellence infrastructure and change management programs aligned with organizational strategy.

Denver, Colorado, United States

Generated $4 million in productivity savings by implementing a digital adoption platform, leading to quicker support and communication within the workflow. Established infrastructure for Ava operations, expanding our technical footprint by 75% over 3 years, creating governance, prioritization, resource, vendor and project management, and providing enterprise level support for organizations adopting digital solutions. Keynote speaker as a digital adoption expert at conferences for WalkMe and MyGuide. Led the Development Culture Crew engaging an organization of more than 5,000 employees on topics related to inclusivity and belongingness, while leading and facilitating leader and employee forums.

Greater Denver Area

Developed learning models and training programs impacting 3,000 employees while overseeing workflow for design and development projects. Effectively communicated training gaps, project progress, establishing networks and relationships across functions to define training needs and progress within the organization. Created and managed training for the Clinical Trial Management System supporting recurring releases to the system, creating deliverables and acted as a SME user and trainer for several live sessions. Structured, designed and implemented a digital adoption solution to enhance AbbVie’s system training and in-system support, saving user time and increasing data quality.

Denver, Colorado, United States

Managed a virtual team of 10+ training facilitators, instructional designers, and technical writers, reporting directly to our VP. Designed training, documentation, and communications for internal departments, and external clients while enabling successful product releases and employee adoption. Worked with multiple areas to anticipate training requests and forecast organizational and external client training needs. Designed and managed KPIs for client training. Supervised large migration, implementation, and integration projects including mapping processes, driving project milestones, and combining skill sets to meet stringent deadlines.

Denver, Colorado, United States

Focused on designing and providing instructor led systems training to clients throughout the US, while translating client system requirements to developers in weekly SCRUM meetings. Responsible for designing and presenting release previews to internal and external stakeholders.

Denver, Co

Clovis, Ca

Master Of Business Administration (Mba), Marketing

Bachelor In Business Administration, Public Relations And Marketing

Bachelor Of Business Administration (Bba), Business Administration, Management And Operations