Ashleigh Ford Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

• Assist with implementing a new Payroll and Offer Management platform• Provides strategic HR partnering to the Digital & Business Solutions and Commercial & Investments departments.• Provide support and guidance to HR Graduates and Talent Acquisition Coordinator• Review, enhance and implement an improved induction process for new employees and contractors• As an accredited Rehabilitation and Return to Work Coordinator; manage WorkCover cases from start to finish, respond to WHS&W incidents and queries in the first instance, keeping the relevant HRBP informed and escalating serious incidents. • Create position descriptions through collaboration with relevant Hiring Manager(s)• Facilitate team interventions and engagement activities within partner departments• Coordinate Peer Support Program including running recruitment drives, facilitating training courses, creating engagement communications and providing support to volunteers• Compiling monthly HR metrics as required • Assisting with the organisation and facilitation of training/workshops, preparing agendas/training material, and co-ordinating follow up actions such as improvement opportunities• Develop and implement employee engagement and retention strategies • Provide general HR advice and assistance to operational leaders and team members• Support HR Business Partners with performance and disciplinary matters, including investigation, advising, and execution of outcomes and conflict resolution• Assist with implementation of HR related policies, procedures, and guidelines (including WHS & Wellbeing policies).• Attend to immediate issues, providing timely, solutions focused responses to questions, seeking specialist assistance from within the HR portfolio as required• Supporting the administrative maintenance and improvements of the employee service award program and other employee benefits• Conducting 7-day, 30 day and 3-month employee check in’s with new starters

Brisbane, Queensland, Australia

• Responding to general inquiries from staff regarding leave management, parental leave processes, confirmation of earnings, and other general staff enquiries,• Ownership of the employee service award program and administrative support with other employee benefits, • A strong focus on supporting workplace health, safety and wellbeing and occupational violence program initiatives, • Assisting with coordination, administration and facilitation of RSL Queensland’s induction, onboarding processes maintaining a great employee experience for new staff, and• Assisting with implementation of HR related policies, procedures, and guidelines (including WHS & Wellbeing policies).• Take minutes for bimontly WHS Committee meetings• Coordinate and launch an organisation-wide Peer Support Program Achievements:• Launched a Peer Support Program within RSL Queensland and created complimentary training content• Implemented a first aid management system across all RSL Queensland sites• Achieved an employee rating of 4.38 out of 5 for 2021 behavioural and technical KPIs (based on average score of Manager- and self-ratings)

Brisbane, Queensland, Australia

Key Responsibilities: • Promote reward & recognition within the workplace through the creation & launch of a company benefits program.• Manage the recruitment process from start to finish, attract new talent, advertise roles• Schedule and conduct interviews • Manage the HRIS• Complete WHS audits to ensure compliance with WHS Act 2011 & other relevant legislation & regulations.• Lead & organise Workplace Health & Safety meetings including the management/delegation of action items.• Create & send company-wide communications• Conduct workstation ergonomic checks & liase with the preferred tech provider to arrange new equipment for staff.• Build relationships & negotiate with key stakeholders • Created & implemented a 2021 Employee Experience Survey • Designed & produced a 1:1 Toolkit that was distributed to Company Directors for guidance on how to conduct successful 1:1 meetings with employees• Process sales cancellations, communicate with staff across all departments and ensure a positive customer experienceAchievements:• Developed strong rapport with Company Directors • Create a new Workplace Health & Safety Management System as per the Workplace Health & Safety Act 2011 & other relevant legislation & regulations.• Created & presented a benefits program

A global corporate wellness company which is dynamic, energetic and customer service driven with a passion for bettering the lives of others. As a Flight Centre Travel Group brand, Healthwise assists in providing FCTG employees with the necessary tools to create healthy lifestyles and behaviours. Key Administration Responsibilities:• Operation of online booking systems, scheduling of group fitness class timetable & organisation of PT schedule• Use Excel to input, calculate & analyse monthly employee sales & class memberships based on set targets • Innovation of new ideas & marketing business endeavors to employees across QLD• Provide quality & respectful customer service to clients• Build & maintain positive relationships with clients• Uphold confidentiality of sensitive information as per The Privacy Act 1988 (Cth) Key Personal Training Responsibilities:• Maintain & monitor the cleanliness & safety of equipment within the gym space• Monitor client technique to ensure safe execution• Coach, motivate & lead clients to achieve personal goalsAchievements:• Achieved set sales targets 100% consecutively for 5 months and increased sales by 640% from July 2019 to February 2020

Brisbane, Australia

• Attracting & retaining clients and providing a high-quality physical wellness experience• Ensuring a safe environment for clients to exercise in• Assisting and encouraging members to physically and mentally excel in a supportive and community oriented environment• Bringing a positive & friendly attitude to the studio and working as a team to ensure an enjoyable & safe experience for all

Everton Park, Brisbane

Fernwood Fitness is a female only gym operating as a safe and welcoming place for women to exercise.Key Administration Responsibilities:• Use POS system to make sales & bookings, send booking reminders, complete start-of-day & end-of-day processes, & create new member contracts• Complete banking processes • Build strong relationships with members by providing polite & friendly service• Problem-solve customer enquiries or issues on the spot • Use Outlook to communicate & Microsoft Office Suite to complete daily duties • Use respectful & professional phone manners to communicate with clients on the phoneKey Fitness Coach Responsibilities:• Maintain & monitor the cleanliness & safety of equipment within the gym space• Lead one-on-one new member inductions & group fitness classes• Coach, motivate & lead clients to achieve personal goalsAchievements:• Cleared & archived a backlog of past member records by creating a new Excel Spreadsheet to keep an electronic record• Handled sensitive personal information as per The Privacy Act 1988 (Cth)

Brisbane, Australia

Self-arranged placement with the UQ Academy working with both young cricket athletes and elite (state and national level) rowers.Key Responsibilities: • Maintain the organisation & safety of the gym space• Complete various testing procedures with State- and Nationa-level athletes (including skin fold, power and VO2Max testing using appropriate tools/equipment)• Write & deliver strength & conditioning sessions for the rowing squad• Coach, motivate and support athletes & oversee the execution of lifts/movementsAchievements: • Undertook a successful VO2 Max test for a professional triathlete to assist in determining his future training schedule

Brisbane, Australia

- Ensured social basketball games were run smoothly- Maintain friendly and positive communication with players- Kept games safe, on time and positive

Brisbane, Australia

An all-female residential college located in St Lucia, Brisbane. Led various sporting, cultural and social events to develop younger students, build a strong college culture & create a safe and supportive environment in which students can excel.Key Resposibilities: • Organise & schedule weekly executive meetings• Keep detailed records & create agendas• Liaise with the Office of Fair Trading & oversee compliance with regulatory bodies• Organise & lead student club Annual Meetings, General Meetings & Financial General Meetings• Organise, oversee & actively participate in the first year students' orientation week activities• Work as a team to organise the annual Women's College Ball & the Women's at Home fundraiserAchievements: • Personally planned & led a first of its kind function to recognize the contributions made by outgoing senior residents

Brisbane, Australia

Key Requirements:• Assist students with their university assignments & comprehension of unit content• Teach students high standard essay structures, writing techniques & unit content• Stimulate academic discussion & encourage students to think outside the box• Draft assignments & provide detailed constructive feedback

Singapore

A not-for-profit organisation located in Singapore that provides support to a diverse range of people with regards to social life, careers and social responsibility. Key Responsibilities• Apply business knowledge to compute depreciation of assets using Excel• Archive past records• Negotiate with organisations & arrange prizes/sponsorships for the annual fundraiser• Archive past records • Negotiate with organisations & arrange prizes/sponsorships for the annual ANZA Ball• Create event pages on the ANZA website & sport handbooks• Operate & monitor the electronic mail system• Communicate with members over the phone, face-to-face & via email in a friendly, professional manner• Provide quality & customer-focused service• Attend networking events with brands & sponsors including an exclusive Webber launch• Problem solve issues & update member profilesAchievements:• Effectively planned & organised to meet set goals• Demonstrated initiative to help members

Bachelor Of Exercise And Movement Science (With Distinction)/Bachelor Of Business (With Distinction), Human Resource Management, 5.963

Activities and Societies: QUT Snowriders; The Women's College within the University of Queensland; The Golden Key SocietyDean's List.

Higher School Certificate