Ashlei Williams Email & Phone Number

Jefferson City, Missouri, United States

- Oversee the Qualtrics Employee Experience platform - Build relationships and collaborate with cross-functional teams to measure the employee experience across their end-to-end journeys - Design and draft surveys, dashboards, and reporting - Setup and drive a methodology to ensure relevant information from team members is collected at each phase of the.

Jefferson City, Missouri, United States

Lead the technical administration of the statewide performance management program (ENGAGE)- Collaborate with Talent Development team on statewide communications- Project setup within survey platform- Work with HR teams across 17 executive departments to ensure data accuracy - Participate in program meetings and contributing to program design and.

Professional Personnel Administration work - performing classification reviews for assigned agencies, reviewing paper applications & verifying eligibility, assisting agencies and applicants regarding application process, reviewing class specifications for revisions and updates.

Filing of unemployment insurance claims - professional interviewing, gathering/securing information, obtaining facts, analyzing details to make accurate determinations based on current law.

Osage Beach, MO

Making and confirming reservations - promoting the hotel brands loyalty scheme through group reservations - coordinating with sales office and event planners - processing accounts receivable and accounts payable - performing general office duties.

Osage Beach, MO

Completed all point of sale opening and closing procedures to include assisting in counting the contents of the cash drawer - processed cash/credit retail transactions - handled all customer relations issues in a gracious manner and in accordance with company policies - determined customer needs by asking relevant questions and listening actively to the.

Kaier, MO

Addressed and resolved customer product complaints empathetically and professionally - gathered and verified all required customer information for tracking purposes - effectively managed a high volume of inbound and outbound customer calls - coordinated services between installers and new customers - defused volatile customer situations calmly and.