Ashley Justice Email & Phone Number

Hi! I'm Ashley Justice, a results-driven professional with 10+ years of experience creatingprocedures for the team to adhere to, and improving efficiency in handling customer queries.Customers are my number one priority, and I have a knack for turning complaints intosuggestions for improvement by first understanding their needs, how to best serve them, andfollowing up on these suggestions to ensure optimal satisfaction.In my current role as a Client Success Manager, I have gained extensive experience developingsolid customer relationships by leveraging my ability to communicate effectively on multiplecommunication platforms, listen attentively to concerns, manage expectations and proactivelyfind solutions.My most outstanding achievements while working in this capacity include, fostering a positivework environment by encouraging team collaboration and communication, and strengtheningrelationships between employees and clients.I believe that a company’s culture is its greatest asset, and I make it a point to create a culturethat celebrates achievement while discouraging poor behavior. I lead by example, and I makesure that team members assigned to me know that I expect them to set the right example inthe workplace.Before this experience, I worked as a Project Manager, where I met goals for multipleorganizations by researching and analyzing industry trends and customer experience solutionsto develop new customer onboarding strategies and improve customer experience. I have alsobeen characterized as a hands-on leader and an exemplary problem-solver due to my ability toidentify needs and initiate practical solutions while managing expectations.Specialties:✔ Project Management✔ Strategic Planning✔ LeadershipWhen I’m outside of work and trying to gain new experiences, I work in my garden, rescueanimals, lead a girl scout troop, and manage my little aquarium; all activities that fascinate meand make me feel happy and relaxed.If you'd like to connect, please feel free to do so here or via email at ashleyraley1@gmail.com.I would love to chat about the next steps and how we can work together toachieve more.