Ashley Adams Email & Phone Number

Researched various patient accounts to find payor sources for UKHealthcare, often netting the hospital over $50,000each• Solved complex billing and insurance issues the required extensive coordination with health insurance companies,worker’s comp providers, auto insurance companies, and other third party payors• Advised patients on various hospital and government programs to help with medical expenses, saving both patientsand UKHealthcare hundreds of thousands of dollars• Prepared and submitted deposits from other departments totalling over $100,000 per day• Certified Kynector for Kentucky Kynect; enrolled eligible patients in Medicaid programs• Utilized APM, SCM, HQPM, EPSI, and other computer programs• Received payments for UKHealthcare, KMSF, and CKMS

Determined donor suitability, according to interview results, vital signs, and medical history while maintaining HIPAA standards Conducted hemoglobin tests to ensure donor iron levels are normalDocumented route of specimens from collection to laboratory analysis and diagnosisDisposed of blood or other biohazard fluids or tissue, in accordance with FDA, AABB, and European Union lawsCollected fluid or tissue samples, using appropriate collection procedures and following several hundred SOPs

Lexington, Kentucky Area

Retrieved information from teletype networks and computerized data systems regarding such things as wantedpersons, stolen property, and vehicle registrationsScanned computer screens and contact police field units in order to determine units available for dispatchMaintained access to, and security of, highly sensitive materialsScanned maps in order to determine whether a specific emergency is in the dispatch service areaRelayed information and messages to and from emergency sites, to police units, tow companies, fire personnel, streets and roads, animal control and othersMaintained files relating to emergency calls such as police rosters, and emergency call-out and pager filesDispatched, assist, and relay information to 8 - 25 police units including patrol, K9, and traffic

Berea, Ky

Input doctors’ written orders (strong knowledge of medical terminology) Coordinated 4-5 nurses and 2 nurse aides in order to provide excellent patient care Completed paperwork for patient admissions, discharges, transfers, and surgeries Complied with confidentiality/HIPPA laws when providing customer service Kept track of 20+ patients’ labs, xrays, diets, etc in an electronic medical record Assisted Saint Joseph Berea in receiving 90+ patient satisfaction scores Communicated effectively with a wide range of departments (lab, radiology, therapy, etc) 6 LOVE Awards for Excellence Actively participated in training and orienting new employees Coordinated with EMS to arrange transport for patients Arranged for home health and other services upon patients’ discharge in the evenings

Richmond, Ky

Provided care for 20+ nursing home residents Kept track of residents’ activities on electronic records system Turned and re-positioned bedridden patients to prevent bedsores Answered phones and directed visitors Observed patients’ conditions, measuring and recording food and liquid intake and output and vitalsigns, and report changes to professional staff

Richmond, Ky

Cleaned work areas, and maintained grounds and landscapingMoved containerized shrubs, plants, and trees weighing in excess of 60 poundsAssisted customers in choosing plants, trees, paving tiles, and other garden decorReceived and recorded shipments of merchandiseAdapted to 90+ degree working conditions for 8+ hours a day

Berea, Ky

Answered patients’ call signals Displayed excellent time management and multitasking skills in order to provide excellent care for30+ patients at a time Most Helpful Nurse Aide 11/09 Actively participated in training and orienting new employees Provided patients with help walking, exercising, and moving in and out of bed

Richmond, Ky

Provided excellent customer serviceMaintained a general knowledge of store departments (Lumber, garden center, plumbing, tile, etc)Regularly lifted 50+ poundsActively managed incoming verbal communication for the store and forwarded customers to various departmentsRecommended, selected, and helped locate or obtain merchandise based on customer needs and desiresMaintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practicesWatched for and recognized security risks and thefts, and know how to prevent or handle these situations

Richmond, Ky

Ordered, stocked, and sold textbooks to Eastern Kentucky University 10,000+ students Provided customer service and processed returns Shipping and received textbooks for online sales Arranged merchandise displays

Berea, Ky

Input work orders, Motor Pool data, labor, etc into computer Processed invoices for payment and entered payments on Banner computer system. Provided customer service to walk-in and phone-in customers. Maintained schedule for Berea College’s rental and recreational properties Shipped crafts/furniture from Berea College’s warehouse all over the world Read customer orders, shipping orders, and requisitions to determine items to be distributed and/orshipped. Ensured warehouse was accessible and safe for salespeople and customer traffic Assisted in counting of physical inventory Sorted and placed items on shelves or in bins according to size, type, style, color, or product code

Bachelor Of Arts (B.A.), Anthropology

Education record