Ashley Alt Email & Phone Number

- Provided administrative support for Business Impact Analysis (BIA) process.- Facilitated System Teams kick-offs prior to Phase 2 of BIA process.- Completed and pre-populated information into BIA draft for system team documentation.- Tracked requests submitted by Enterprise Risk Management (ERM) team and escalated to federal leadership if required.- Attended and integrated into ongoing ConMons and A&A Weekly Task 1,3, and 4 meetings.- Assisted Governance Risk Compliance team with waiver reviews before approving them at NHLBI level.- Communicated with waiver holders if required documentation was not submitted or if issues arose with waivers.- Completed training for Tenable Security Center and Netsparker.- Shadowed Governance Risk Compliance Team to learn more about Authorization to Operate (ATO) process.

- Provided positive customer service by developing relationships with customers while providing solutions to their needs.- Helped customers through check-in and check-out process.- Understood customers problems by listening, asking questions, and taking relevant and detailed notes.- Provided solutions to customers to help their needs and communicated processes as well as timelines for solutions.- Clearly communicated with team members.- Tested devices to determine if they were still functional after they were returned.

- Worked with older donated devices to repair them to functioning state.- Performed Operating system reloads, set up devices for generic users, and installed and configured basic applications.- Worked with other technicians to problem solve issues with devices and to determine what to implement to fix them.

Bachelor Of Science - Bs, Cybersecurity

Activities and Societies: Women In Computing Outreach Co-Committee Head: Plans and executes activities for the K-12 population such.

Master'S Degree, Computer Security