Ashley B. Email & Phone Number

Katy, Texas, United States

Katy, Texas

I am currently in charge of all audits on all the residents files to remain in compliance with all of our many contracts with the State and local counties we provide services to, and ensure we meet all licensing standards in regards to the youths treatment and their files. I am to report to the different departments my findings and follow up until we are in compliance if required. I also schedule our youth for their psychiatric appointments and annual psychological evaluations. I prepare all files for state or licensing audits to run smoothly. I gather and send requested paperwork to assist in determining eligibility of disability as required. I am proficient in Microsoft Outlook, Word, and Excel. I am in charge of training new hires on Documentation Training during Orientation. I assist Nursing, Clinical and Program departments with ensuring paperwork is filled out correctly and filed in a timely manner. I also continue to fill the receptionist duties as I continue to cover the front desk to provide the receptionist a lunch break daily. I am required to provide data for corporate to track their many statistics depending on area of focus. I answer emails in a professional manner to ensure positive relationships with our providers and our youths Guardians as a liaison between the youths team and the Case Aide who is in charge of appointments scheduling and transport. I also am in charge of creating new files for new admissions, including an initial chart audit, and filling out intake paperwork for the file. At discharge I close the file and complete a discharge audit, logging into the discharge spreadsheet and securing the closed files until they can be sent to our corporate office. I participate in our companies Morale Committee that aims to focus on our team members and discuss what is positively going on and celebrate the entire team- including all departments of the facility- to ensure everyone feels valued and appreciated.

Katy, Texas

I answered multi-line phones in a professional and courteous mannar, abiding by HIPAA. I managed staff schedules as well as greeted any guest that entered the building. The role required me to be the first point of contact to all facility team member from all different departments, including -but not limited to- the CEO, Clinical Director, Program Director, Nursing, Therapists, Case Managers, and youth at the facility. Taking and relaying messages in a timely manner in a very fast paced, sometimes hectic environment.

Katy, Tx

Managed the day to day schedule and promaming of the facilities clients. Those being adolescent children with emotional trauma. Duties included, but were not limited to, weekly program meetings tailored to each individual child, passing medications as needed, participating in new hire training, writing and filing paperwork for the milieu, etc.