I was the Store Manager for Roll’d at Westfield Kotara. I was responsible for the overall running of the day-to-day business and running the store effectively while managing the food costs & stock levels and labour costs. I have been working alongside Head Office to develop the store and staff, increase sales & profitability over the course of my employment. I manage all the ordering, rostering and daily operations of the store. Duties Include but not limited to: • Day to day running of the store • Rostering to meet effective budgets • Developing relationships with staff • Developing budgets and meeting set budgets • Setting KPI’s for staff and the store • Training of staff in FOH & BOH. • Recruitment of new staff • Ordering and stocktaking (Food, Beverages & Packaging) • High food preparation standard • Managing COG’s effectively to ensure maximum profitability. • Organising and activating LAM initiatives • Maintaining a high standard of cleanliness Key Achievements: • Gaining further management experience • Maximising sales • Achieving targets • Achieving personal goals • Turning store from a loss to a profit

I was a Multi-Store Manager of Wok Me at Browns Plains & Stafford Heights. I was responsible for the overall running of the day-to-day business and running them effectively and managing the food costs & stock levels, the wages & ensuring the business ran smoothly. I had been working with the Head Office to develop the stores and staff, increase sales & profitability over the course of my employment. I looked after all the ordering, rostering and daily operations of the store. Duties Include but not limited to: • Day to day running of the store • Rostering to meet effective budgets • Developing relationships with staff • Maintaining customer relationships • Ordering and stocktaking • Developing budgets and meeting and exceeding our budgets • Being an active leader and developing all my staff. • Setting KPI’s for staff and the stores • Training of staff in FOH & BOH. • Recruitment of new staff • High food preparation standard • Managing COG’s effectively to ensure maximum profitability. • Maintaining the online training platform to ensure all staff were up to date Key Achievements: • Gaining further management experience • Developing two stores • Maximizing sales • Achieving targets • Achieving personal goals