Ashley Bear Email & Phone Number

Plano, Texas, United States

Plano, Texas, United States

Priced new-to-market vehicles 22MY Corolla Cross and 23MY Toyota Crown

Plano, Texas, United States

Representative of the customer voice through long-term product planning and strategy

Broken Bow, Oklahoma, United States

www.mmcabinretreats.comOwner of a property management company specializing in luxury vacation cabin rentals in Broken Bow, Oklahoma.

Dallas/Fort Worth Area

• Developed new end-to-end processes for selling software and services via subscription model.
• Collaborated with global and local stakeholders in Software, IT, Finance, Tax, and Engineering.
• Managed external vendor relationships to successfully build, integrate and deploy the selling solution.

Dallas/Fort Worth Area

• Data mining in SAP and Excel to identify and extract actionable insights for account metrics. Stitched together multiple data sources to improve internal data quality metric to historic company high of 90.3%.
• Identified correlation patterns between active and passive management of internally-maintained CRM features in data that identified weaknesses in 2015 & 2016 software and services tracking metrics.
• Designed and helped develop new version of Customer Information Web Application for Hilti team members to easily edit or request changes to customer and account information from desktop or mobile applications.

Dallas/Fort Worth Area

• Led 9-10 member cross-functional technical marketing project team for Hilti Online engineering design centers by gaining buy-in for the project from business unit managers and directors; quantitatively and.
• Developed quantitative data tracking metrics using Google Analytics to understand the voice of the customer, determine current online traffic flow patterns and identify pages with weak content layout and directional.
• Implemented search engine optimization terms in new content to increase the amount of direct entrances to Hilti online from search engines by 34% to the anchor and rebar design centers.
• Worked with CEO on volunteer Hilti Engagement, Enjoyment and Enrichment Team steering committee to plan internal events and community volunteer opportunities.

Tulsa, Oklahoma Area

• Developed improved customer-facing form by quantitatively analyzing inefficiencies with internal processes. Utilized Microsoft VBA code to create a new intuitive form which led to a 48% increase in productivity.
• Diagnosed and assessed customer needs through active listening and thoughtful questioning. Consulted with SMEs to resolve customer issues and inquiries. Formed creative solutions to difficult customer issues.

Charlotte, North Carolina Area

• Improved efficiency for two in-house 3-D printing machines by initiating and managing monthly cost analysis and analyzing build patterns and layouts for optimal time-material-cost combinations resulting in yearly cost.
• Managed approximately $900k in additive manufacturing machines by serving as the air traffic controller for all in-house 3-D printing operations for 30 engine, chassis and vehicle dynamic engineers.
• Reduced the recurrence of engine failures by documenting severe engine component wear, defects and part failures for weekly presentation to engine shop managers and the director of Hendrick Engines. Performed.
• Demonstrated excellence in working effectively as an individual and as part of a team.
• Won the 2013 NASCAR Sprint Cup Series Championship with driver Jimmie Johnson.

Charlotte, North Carolina Area

• Managed a $750k additive manufacturing machine by serving as the air traffic controller for all in-house 3-D printing operations for 30 engine, chassis and vehicle dynamic engineers.
• Helped investigate potential areas of weakness in the engine cylinder head by studying the efficiency of Loctite and Loctite Primer combinations on rocker trunion studs.
• Demonstrated excellence working effectively as an individual and as part of a team.

Tulsa, Oklahoma Area

• Integrated mechanical engineering concepts with practical application by conducting pull testing on DX pins and fasteners for inclusion in official Hilti Product Technical Guide.
• Responded to a specific market need by creating testing procedures for various modular system profiles in response to a special customer request.

Master Of Science - Ms, Business Analytics, 3.77

Master Of Business Administration (Mba), Business Administration, 3.87

Activities and Societies: Beta Gamma Sigma, Alpha Epsilon Lambda, Phi Kappa Phi Honor Societies

Bachelor Of Science (Bs), Mechanical Engineering

Activities and Societies: Resident Advisor, Fall 2007 - Spring 2010

Certificate In Management Essentials, Business Administration And Management, General

HBX Management Essentials is an 8-week, 35-hour online certificate program from Harvard Business School. Management Essentials takes a.