Administration Assistant
Current-Provides communication support services including: general clerical, and receptionists -Responds to billing questions, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates -Resolves patient access issues within limits and works with confidential information from various business systems, which is in accordance with multiple… Show more -Provides communication support services including: general clerical, and receptionists -Responds to billing questions, general information, way-finding, technical support, provider/service referral, patient registration, and scheduling services to the patients of the University of Rochester Medical Center and its affiliates -Resolves patient access issues within limits and works with confidential information from various business systems, which is in accordance with multiple work-flow protocols. -Answers large volume of inbound inquiries to resolve patient access issues such as patient/customer complaints Show less