Ashley Bick Email and Phone Number

•Meeting and exceeding sales goals at the 460-room property, housing over 40,000 square feet of meeting space•Solicit, negotiate, and book new and repeat business through outside sales calls, site visits, networking, and other channels to maximize top line revenue•Respond to RFPs, send proposals, and finalize all booking details for clients within specified market segments•Develop and continually enhance relationships with key accounts and individuals to increase market share•Effectively communicate clients programs and needs with all departments within the hotel to ensure ultimate guest satisfaction•Manage social media and marketing to promote the property to maximize revenue in all areas

•Implemented and directed sales activities to capitalize on occupancy, RevPAR, and ADR•Maximized revenue through selling of all product lines including rooms, food & beverage, and meeting space•Developed and managed all paperwork including BEO's, contracts, group resumes, and amenity forms•Solicited market segment by utilizing solicitation calls/emails, outside sales calls, and site visits•Coordinated food & beverage and meeting space needs with the client and communicated information to the Director of Catering•Aimed to exceed monthly sales goals and meet budget

•Planed all food and beverage service for events at various venues around the area•Worked with clients to develop agendas, menus and beverage service for their event•Created custom menus specific to each event•Developed floorplans, coordinate linen orders and event rentals•Was responsible for setting all food service stations, dining tables and bars•Selling and upselling of menus and packages to clients•In charge of scheduling and managing staff for all events

•In charge of all bars for concerts and events while maintaining par levels•Managed and scheduled staff for events•Conducted complete beverage inventory bi-weekly and beverage purchasing weekly•Responsible for hiring and firing process•In charge of handling cash flow and the accounting for bars and events

•Transitioned the 712-room union property from a Hilton to a Wyndham Grand•Managed food and beverage operations for the restaurant, bar, and room service; implementing brand standards in all departments•Involved in the hiring process and on-going training for employees•Produced forecasts, schedules, and handled payroll for the food and beverage department•Conducted month end beverage inventory for all areas of the operation•Assisted in successful implementation of food and beverage promotions, training manuals, standard operating procedures, and brand standards for both Hilton and Wyndham•Managed a staff of forty-five employees

•Supervised ten employees and maintained an orderly restaurant and bar•Provided exceptional customer service and dining experience for patrons•Conducted weekly liquor inventory and liquor order

•Attended to guest needs and guest complaints•Operated audio/visual equipment and was responsible for thirty betting machines•Supervised a staff of fifteen employees