Ashley Bratcher Email & Phone Number

Budgeting & Forecasting, Financial Performance Reviews, Month End Close, Mid Month Reporting, Labor Tools, Financial Reporting

• Define project roles and responsibilities for business operations team• Create project plan to fit client's needs and expectations• Delegate and maintain assignments as needed during projects• Lead and manage new customer implementations and new hire training for operational system• Provide and deliver excellent communication to clients using various platforms of communication• Perform project tracking via SmartSheet to track projects progress• Provide frequent status… Show more • Define project roles and responsibilities for business operations team• Create project plan to fit client's needs and expectations• Delegate and maintain assignments as needed during projects• Lead and manage new customer implementations and new hire training for operational system• Provide and deliver excellent communication to clients using various platforms of communication• Perform project tracking via SmartSheet to track projects progress• Provide frequent status updates/communication to client through detailed reports• Manage and motivate client to think outside the box on scenarios• Partner with client to provide expectational leadership information such as operational data, trends, margins• Develop and deliver organized presentations to help the client with on-going trends• Build materials using Kirkpatrick Model, ADDIE, Blooms Taxonomy, and Adult Learning Education• Present problem-solving initiatives to leadership for growth and development within departments• Organize and develop effectiveness to identify continuous improvement and change management• Develop strong interpersonal relationships with client to understand their needs and negotiate situations• Communicate and develop a relationship with other departments• Manage and lead the Central Region Business Operations for large hospital systems such as IU Health, Ascension Health, Community North, Vanderbilt, St Thomas, etc.• Facilitate and coordinate projects to meet the demands of the client's needs• Coordinate, facilitate classroom & web-based learning on business systems for field associates• Participate in DVP/Leadership calls to develop a relationship with leadership/managers• Build & develop online materials for purposes of education, client information, quarterly review Show less

Indianapolis, Indiana

Provide timely and accurate quarterly price adjustmentsLead account review and pricing effortsDevelop accurate customer budget forecastsWork with Contract Management and F&A for contract renewal and contract linking supportConduct program analysis to provide accurate sales quotesAssist in data analysis and inventory reconciliationSupport the management of customer contracts and required reporting and analysisEnsure account activities align with customer… Show more Provide timely and accurate quarterly price adjustmentsLead account review and pricing effortsDevelop accurate customer budget forecastsWork with Contract Management and F&A for contract renewal and contract linking supportConduct program analysis to provide accurate sales quotesAssist in data analysis and inventory reconciliationSupport the management of customer contracts and required reporting and analysisEnsure account activities align with customer contractDevelop, create, and maintain new customer activation and deletion are implemented in RSQEnsure the data is correctly imported and up to date with the customer requestSupport Regulatory, Quality, and Implementation in requests given through ServiceNowInitiate and maintain weekly reports from ServiceNow, RSQ, Stratus, and GP Show less

Plainfield, In

• Prepare price quotations on outbound air export freight• Rate & route air export traffic• Follow up with customers to resolve inquires• Prepare & assemble documents as necessary• Prepare, route, and cut AirWay Bills and manifests• Arrange for pick up and movement of freight• Initiate and maintain customer master profiles to with OnHand Information• Communicate information and instructions to/from vendors as necessary• Prepare price quotations on inbound… Show more • Prepare price quotations on outbound air export freight• Rate & route air export traffic• Follow up with customers to resolve inquires• Prepare & assemble documents as necessary• Prepare, route, and cut AirWay Bills and manifests• Arrange for pick up and movement of freight• Initiate and maintain customer master profiles to with OnHand Information• Communicate information and instructions to/from vendors as necessary• Prepare price quotations on inbound international freight• Rate and route international traffic• Follow up with customers to resolve inquires• Prepare, route, and cut AirWay Bills and Manifests• Correct billings, issue debit, and credit memos for customers• Arrange for pick up and movement of freight to gateways• Expedite inbound import traffic to facilitate customs clearance• Initiate and maintain customer master profiles in order to have correct information on hand in order to offer consistent service.• Maintain close liaison with the U.S. Customs Service and for various specialized U.S. Customs clearance requirements.• Communicating information and instructions to/from vendors. • Researching and resolving operational problems.The accounts I primarily managed were Endress & Hauser and Roche Diagnostics. Show less

Indianapolis, Indiana Area

• Manage and maintain GIFTZ warehouse, track inventory via SmartZone & SageAct• Participate & support marketing presentations• Research & development of new/potential customers• Conduct annual GIFTZ audits ensuring federal operating compliance• Coordinate/support GIFTZ Treasurer on operational budget• Produce monthly reimbursements for IMC Bondholder Accounts• Create, review, track, and reconcile month rent revenue & back-charges to tenants• Create, review, track… Show more • Manage and maintain GIFTZ warehouse, track inventory via SmartZone & SageAct• Participate & support marketing presentations• Research & development of new/potential customers• Conduct annual GIFTZ audits ensuring federal operating compliance• Coordinate/support GIFTZ Treasurer on operational budget• Produce monthly reimbursements for IMC Bondholder Accounts• Create, review, track, and reconcile month rent revenue & back-charges to tenants• Create, review, track, and reconcile electrical meter readings & monthly IMC fuel sales tax revenue• Coordinate sweeping of excess funds for IAA operating costs associated with IMC revenue• Develop customized reports utilizing Oracle & InFor-EAM for financial analysis• Support Property Department in production, maintenance, forecasting & oversight of Operating Budget • Responsible for the Capital Budget for both the IMC and the Properties Department• Distribution of annual budgets/forecasting, quarterly reports, annual operating expense Show less

Indianapolis Area, Indiana

Manage Shuttle America & Republic Airlines training for the upper east coast region. * Assure East Coast Region US & Canada are compliant with training records*Assure compliance with FAA & Company requirements for the EMB 170/175/145 & Bombardier Q400*Travel to East Coast & Cananda to complete Hands-On Training for ramp agents & customer service agents*Qualified Level 2 Trainer for United, American, US Airways, and Delta. *Qualified trainer for above wing operations, below… Show more Manage Shuttle America & Republic Airlines training for the upper east coast region. * Assure East Coast Region US & Canada are compliant with training records*Assure compliance with FAA & Company requirements for the EMB 170/175/145 & Bombardier Q400*Travel to East Coast & Cananda to complete Hands-On Training for ramp agents & customer service agents*Qualified Level 2 Trainer for United, American, US Airways, and Delta. *Qualified trainer for above wing operations, below the wing operations, station operations, dangerous goods, APU/Deadtow procedures for the 170/175, 145, and Q400.*Knowledge in several of the mainline carrier systems such as American Learning Path, United Learning Network, and Deltanet. *Experience in working in reservations systems such as Sabre, Deltamatic, and Reservations systems. I have an understanding of each carriers manuals (RGOM United, DCGOM Delta, EGOM American) along with Shuttle America Republic Airlines SOM Manuals. Show less

Master'S Certificate, Public Management

Bachelor Of Science (B.S.), Public Management