Lead, manage and support our high-touch team of Customer Success Managers. Advocate for the CSM team and our customers through cross-departmental communication with Sales, Support, Professional Services, Marketing, and Product and Engineering. Own internal workflows, CSM training, onboarding and training strategies for both our customers and new hires. Unify and centralize the voice of our CSM team in our communication with customers and identify key areas of improvement… Show more Lead, manage and support our high-touch team of Customer Success Managers. Advocate for the CSM team and our customers through cross-departmental communication with Sales, Support, Professional Services, Marketing, and Product and Engineering. Own internal workflows, CSM training, onboarding and training strategies for both our customers and new hires. Unify and centralize the voice of our CSM team in our communication with customers and identify key areas of improvement and efficiency Show less

Drive the early success phase for our new customers and ensure a positive and productive start to our relationship. Coach customers to be product experts and train their teams on Instapage best practices so their page experiences continue to evolve. Own overall relationship of assigned customer accounts, including customer onboarding, training, increasing user adoption, engagement and retention.

At Postclick, we work with the most innovative companies in the world to significantly increase their return on digital advertising investment. We do this with our expert conversion-intelligence team and market-leading Post-click Automation technology.

Commercials • Promos • IVR, voicemail, phone systems, and on-hold messages • Training, business presentations, sales, and web sites • Audiobooks • Videogames • Documentaries • TV shows and movies • Movie and game trailers • Podcasts • Songs • Others (on-camera, infomercials, live announcers, spokespersons)

•Responsible for selling conferencing solutions into an assigned territory•Managing client relationships (troubleshooting, training, customer service)•Meeting with fortune 500 executives & decision makers to provide a unified meeting solution to suit their financial, operational & business needs

•Manage relationships with InterCall's video, financial, web & software company partnerships•Create, execute & monitor incentive programs for all of InterCall's Direct Sales force in North America & Canada•Create/write/publish informational sales materials/collateral to arm sales force•Monitor new acquisitions & prospects to expand revenue via partner products•Assist in managing projects for a team of 10 for InterCall's New Opportunity Development Team: Strategic Business… Show more •Manage relationships with InterCall's video, financial, web & software company partnerships•Create, execute & monitor incentive programs for all of InterCall's Direct Sales force in North America & Canada•Create/write/publish informational sales materials/collateral to arm sales force•Monitor new acquisitions & prospects to expand revenue via partner products•Assist in managing projects for a team of 10 for InterCall's New Opportunity Development Team: Strategic Business Development Show less

•Responsible for the coordination, development & completion of new customer projects for a team of 70+ inside sales associates•Prepare reports for upper management re: new company revenue•Oversee all aspects of projects including assigning responsibilities, setting deadlines & monitoring progress of the project management implementations and roll-outs