Ashley Gomez Email & Phone Number

- Collaborate with UX, Engineering, and Customer Experience teams to re-platform a new software system, set up new product launches, and test system updates.- QA and A/B test promotional events and product launches across multiple sites.- Analyze data and provide product assortment suggestions to design and production teams for product launches.- Lead team of six to ensure products go live in a timely manner on a weekly basis.- Visually merchandise product PLP pages across multiple sites.- Write copy for promotional events and discounts.

New York, New York, United States

- Uploaded and tested products and color variations of all newly launched products across two websites.- Managed site execution to launch content and promotional banners.- Assisted CX specialists in correcting customer orders, site bugs, and product issues.- Executed Ad Hoc projects to enhance customer experience on-site.

New York, New York, United States

- Allocated goods on a daily basis to ensure stock inventory levels are secured for stores and macys.com.- Provided support to the inventory manager in regards to pre-season forecasting for Macy's brands.- Maintained in- season replenishment of core assortment by identifying opportunities and risks through data analysis.- Managed product profiles to react to event shifts and seasonality.

New York, New York

- Analyzed selling reports on a weekly basis to react to consumer shopping trends. - Collaborated with planning director to make in-season assortment adjustments.- Allocated purchase orders in a timely manner in reaction to business opportunities and buys. - Worked with merchants and vendors to develop pre-season assortment plans based on trend, style, and channel. - Spearheaded project to revamp the women's evening shoe business to be more in line with season, events, and dress trend, which generated an increase of 40% in annual sales.

New York, New York

- Managed over twenty drop ship vendor brands through the execution of product pages on a daily basis. - Edited copy to enhance search engine optimization. - Spearheaded multiple marketing projects.- Drove over $1 million in sales for the women’s shoe division by reducing turn around time by 50% for over 350 product pages.

New York, New York

- Ensured product was launched on the Macy's website in a timely manner and with all selling information on product pages, which included color, copy, images, and more.- Compiled and analyzed sales reports, trends, and competitor websites to anticipate consumer buying patterns.- Supported manager in executing, troubleshooting, and optimizing customer experience using JIRA and ITS systems. - Managed multiple special projects to aid in website enhancement and customer retention.

Greater New York City Area

- Performed administrative duties, such as preparing line sheets, keeping sales records, and filing expense account reports. - Checked stock levels and reordered samples as necessary for the showroom and client needs. - Assisted in preparing the showroom for market week as well as seasonal changes. - Operated telephone switchboard to answer, screen, or forward calls, provide information, and take messages.- Fulfilled ATS orders for multiple brands.

New York, New York, United States

- Trained employees on POS systems and acted as point person in the absence of managers on the floor.- Operated the cash register; processed returns, exchanges, and general transactions.- Assisted with duties in other areas of the store, such as monitoring fitting rooms, assisting customers with garment size and selection, and restocking inventory.- Maintain customer retention rate through signing up customers for the loyalty card, which boosted sales by 3%.

Brooklyn, New York, United States

- Managed FaceBook, Twitter, and Instagram accounts for the company.- Assisted in marketing strategies.- Wrote and edited copy for product pages.- Answered customers' questions about products, prices, availability, and returns as well as fulfilled orders via Shopify.- Performed administrative duties, such as keeping sales records, answering phones, and running errands.- Spearheaded special projects for the Married to the Mob brand.

Bachelor'S Degree, Fashion Merchandising

Cum Laude

Business Administration And Management, General