Ashley Williams Email & Phone Number

United States

1 Warriors Way San Francisco, CA 94158

• Event Scheduling and Management: Oversee the master events calendar, including Golden State Warriors and Valkyries games, concerts, and private events. Manage internal and external scheduling requests.
• Partnership and Contract Management: Ensure compliance with contractual obligations and execute term sheets, event license agreements, and insurance certificates.
• Event Programming and Relations: Program diverse content into Chase Center and cultivate relationships with promoters, agents, and managers. Provide venue details such as capacity, ticket obligations, marketing assets.
• Internal Coordination: Facilitate communication between internal departments (marketing, ticket operations, production, etc.) and external promoters/tours to ensure smooth event execution.
• Logistics and Communication: Act as the liaison between the arena and promoters, handling event logistics and managing rescheduled events during the pandemic (2020-2022).
• Booking and Data Analysis: Maximize event bookings to achieve OKRs and analyze data to position Chase Center as a leading venue in the competitive entertainment market.

San Francisco Bay Area

• Event Calendar Management: Developed and managed the Chase Center events calendar using VenueOps.
• Productivity Improvement: Boosted team productivity through regular communication and progress updates, fostering a collaborative environment.
• Workflow Enhancement: Optimized operational workflows by maintaining organized documentation and accurate record updates.
• Event Coordination: Managed event availability and scheduling, including NBA games and other arena events.
• Data Management and Reporting: Entered data, generated reports, and created tracking documents.
• Business Development: Cultivated and expanded relationships with agents, promoters, and talent buyers through networking and seminars.

• Assist with the fulfillment of all season ticket, mini-plan ticket & group orders, including processing and printing of individual ticket purchases; assisting with distribution of tickets and ticket packages (mailing.
• Provide home game night support by 1) staffing the arena box office and customer service window at Oracle Arena; 2) assisting with the set-up and break-down of the box office and various other locations; 3) printing /.
• Build and maintain key relationships with internal customers in Ticket Sales & Services, Community Relations, Marketing and G&A departments
• Assist internal ticket sales & service team in creation and maintenance of accounts
• Generate various reports and conduct audits and reconciliations

Santa Clara, CA

- Provide in-person and telephone customer service for tickets, seating, and game schedule inquiries.- Handle incoming inquiries on single game ticket sales.- Fill general requests for ticket information, schedules, and various account service matters.- Manage work through team’s ticketing database, Archtics, to support necessary ticket sales, service, and.

San Jose, California

Ticket Operations Manager:- Create reports off of Ticket Master which include daily reports, audits, seating reports and other statistics. - Manage with all facets or ticket operations – order processing, invoicing, report generation, ticket printing and more. - Generate reports using ReportPro (TM360). - Responsible for tracking and reporting of all.

Santa Clara, California

- Assist and manage special events such as Draft Party, Fan Fest, Kid's Club Day at Great America and Training Camp. - Tasks throughout the events include, but not limited to, registration, set-up/breakdown, managing activities & distributing provided items.

San Mateo, California

- Create new membership sales, cold calls, check in members, assist in answering any questions about the club.

Burlingame, California

- Coach & teach high school girls new skills of volleyball; keep statistics; attend practices and games.

- As brand ambassador, engage consumers providing knowledge of the Ford vehicles, with goal to add customers to the Ford marketing database. - As the product specialist, provide expert knowledge of Ford products, as lead in to sales.

San Jose

Game Operations and Promotions Intern- Created promotional events to inspire fan attendance at San Jose State University sporting events (football, basketball, volleyball, baseball)- Performed promotional event duties which included set-up of the promotion, execution of the promotion in the time slot allotted, and review for future improvements

Teach kids ages 1-16 the basics of swimming.

Redwood City, California

- Answer phone inquiries. - Answer any questions any customers have when entering the office. - Receive and send out mail. - Receive and process accounts payable and accounts receivables.

Bachelor Of Science (B.S.), Hospitality Administration/Management

Activities and Societies: Club Volleyball; Alpha Xi Delta.

High School, General Education