Ashley Chen Email & Phone Number

台灣 臺北市 臺北市

-Product Strategy Planning： Collect industry information and analyze historical product data to formulate targeted product strategies, and set team OKRs and plan a detailed product roadmap for execution.-Product Team Expansion： Recruit and train new product managers, and develop training plans. Successfully led a team of 4 members to achieve product goals and enhance overall team performance.-Strengthen Customer Partnerships： Set goals and plan with the customer success managers for potential clients to drive marketing campaigns on their platforms resulting in nearly a twofold increase in revenue.

台灣 臺北市 台北

-SEA Market Start-Up Business： Lead a startup project to create a dedicated gaming app for the SEA market, including both front-end, back-end systems and 3rd-party service integration.-Integration process optimization： Improve existing processes to streamline technical support operations, resulting in a threefold increase in customer issue resolution efficiency.

台灣 Taipei City 台北

-Product integration service planning: Design and develop a game integration system, including API and report systems, to establish a complete integration service to expand the gaming business.-Cross functional team collaboration: Collaborate efficiently with designers and engineering teams, resulting in a significant twofold increase in development efficiency.

台灣 Taipei City 台北

-Product risk management: Prioritize product issue solutions by the impact on users and revenue.-Product requirement gathering: Assist product managers in collecting product items and organized them into a product backlog.

台灣 台北市

-Product feature transformation: Assist sales leaders in gathering and analyzing customer customization requests, converting viable needs into formal features for the product team.