Knowledge in Medical Software - Ochin EPIC, scheduling, medical registrar, and medication refill management.Use and knowledge of Microsoft Excel, Teams, Word, Outlook, Powerpoint, Onedrive and google suite.Use of NOA’s, and MAS Transportation Systems. Trained and knowledgeable on insurance verification and patient navigations using E-paces. Use of GoTo Connect with high inbound and outbound call volumes increasing overall company calls handled by 80% in a fiscal year, lessening overall call handle times by less than 5 minutes.Prepare and maintain records of patient services performed, reporting changes in patient conditions.Managing patient communications between Doctors, Providers, Nurses and other health care professionals. Patient De-escalation Experience and training.HIPAA knowledge and certification.Serving minorities, LGBTQ+ community and youths.Assistance with legal services, case management, and uninsured care programs. Knowledge in gender affirming care. Proven Strong communication skills between all departments and upper management.Providing exceptional customer quality care

Knowledge in Medical Software - Ochin EPIC, scheduling, medical registrar, and medication refill management.Use and knowledge of Microsoft Excel, Teams, Word, Outlook, Powerpoint, Onedrive and google suite.Use of NOA’s, and MAS Transportation Systems. Trained and knowledgeable on insurance verification and patient navigations using E-paces. Use of GoTo Connect with high inbound and outbound call volumes increasing overall company calls handled by 80% in a fiscal year, lessening overall call handle times by less than 5 minutes.Prepare and maintain records of patient services performed, reporting changes in patient conditions.Managing patient communications between Doctors, Providers, Nurses and other health care professionals. Patient De-escalation Experience and training.HIPAA knowledge and certification.Serving minorities, LGBTQ+ community and youths.Assistance with legal services, case management, and uninsured care programs. Knowledge in gender affirming care. Proven Strong communication skills between all departments and upper management.Providing exceptional customer quality care

Knowledge in Medical Software - Ochin EPIC, scheduling, medical registrar, and medication refill management.Use and knowledge of Microsoft Excel, Teams, Word, Outlook, Powerpoint, Onedrive and google suite.Use of NOA’s, and MAS Transportation Systems. Trained and knowledgeable on insurance verification and patient navigations using E-paces. Use of GoTo Connect with high inbound and outbound call volumes increasing overall company calls handled by 80% in a fiscal year, lessening overall call handle times by less than 5 minutes.Prepare and maintain records of patient services performed, reporting changes in patient conditions.Managing patient communications between Doctors, Providers, Nurses and other health care professionals. Patient De-escalation Experience and training.HIPAA knowledge and certification.Serving minorities, LGBTQ+ community and youths.Assistance with legal services, case management, and uninsured care programs. Knowledge in gender affirming care. Proven Strong communication skills between all departments and upper management.Providing exceptional customer quality care

Knowledge in Medical Software - Ochin EPIC, scheduling, medical registrar, and medication refill management.Use and knowledge of Microsoft Excel, Teams, Word, Outlook, Powerpoint, Onedrive and google suite.Use of NOA’s, and MAS Transportation Systems. Trained and knowledgeable on insurance verification and patient navigations using E-paces. Use of GoTo Connect with high inbound and outbound call volumes increasing overall company calls handled by 80% in a fiscal year, lessening overall call handle times by less than 5 minutes.Prepare and maintain records of patient services performed, reporting changes in patient conditions.Managing patient communications between Doctors, Providers, Nurses and other health care professionals. Patient De-escalation Experience and training.HIPAA knowledge and certification.Serving minorities, LGBTQ+ community and youths.Assistance with legal services, case management, and uninsured care programs. Knowledge in gender affirming care. Proven Strong communication skills between all departments and upper management.Providing exceptional customer quality care

⦁ Duties include keeping track of inventory of all sales items on the floor (including some behind the counter) by counting, pricing and maintaining a steady flow of sales every month; Operational on a POS system (with PioneerRx) with credit, debit, cash, checks and loyalty accounts; Making general store orders for the front end sales floor as well as behind the counter and personal orders for patients and customers; Each patient and customer is greeted with a welcoming, warm presence; Contributes to making special orders with partnering companies (PepsiCo, L&R Distributors, NJ Lottery, Hallmark, Advanced Orthopedic); Organizes each sales shelf and routinely checks for expires every week; Has established a system for other cashiers to help maintain the store as a whole.