Providing Quality Assurance testing for the Digital Contracting Project which including running a set of test cases & sprints. I also communicated with company vendors & stakeholders on the progress/status of our test cases. In addition, I also assisted Business System Owners with release & regression testing.

Auditing paper & digital contracts sent in by dealers, ensuring all documentation is correct and accurate. I also communicated any discrepancies proffesionally to the discrepancy team. Once the audit is complete & all the documents are correct, entering all customer information & financials into our portfolio system through data entry.In addition, I also provided training to new employees on the team

Providing Academic & Career couselling to individuals looking to get into the work force or school. Also, operated the front desk by completing receptionist & administrative duties including, phone calls, emails, payment processing, preparing class materials and offering teacher/professor support

Sales Associate who assisted with Cashier Duties, Lottery Gaming, Stock & Iventory