Ashley Combs Email & Phone Number

Dallas, Texas, United States

Lewisville, Texas, United States

Lead lobby management in the branch to engage clients, answer questions and ease concerns during the transition from BBVA to PNC.Assist clients with teller transactions and account servicing needs while evaluating their current relationship, and making recommendations that would improve their financial wellbeing.

Lewisville, Texas, United States

Use knowledge of banking products to make recommendations that will assist clients in reaching their financial goals.Assist clients with teller transactions during high traffic hours to ensure exceptional customer service.Oversee operations to ensure the branch is running with operational integrity.Year to date scorecard over 100 points in 2019 & 2020

Lewisville, Texas

Present solutions to clients to help them achieve their financial goals. Utilize call blocks and lobby management to maximize these opportunities.Assist clients with teller transactions during high traffic hours. Year to date scorecard over 100 points in 2016 & 2017.

Oversee and manage results of daily freight process.Execute reverse logistics, such as damages and returns to vendor weekly.Execute all Planogram changes weekly, including quarterly or promotional endcaps and bulk sets.Daily cash office duties of balancing registers, preparing deposits, ordering change, and filing paperwork according to S.O.P.Providing a memorable customer experience to all guests, as well as managing the behaviors of all associates on the sales floor, at the register, and in the print center.

Provide exceptional customer service to all guests on the sales floor, and at the register.Processing clearance price changes to individual departments on a daily basis, average execution rate of 98%.Maintain clean and presentable displays to enhance the guests shopping experience

Greet customers at the register and provide them with efficient and friendly service. Explain the benefits to applying for a Kohl’s charge card, and process applications for inquiring customers, top 5% of store on applications submitted

Education

High School Diploma