Ashley Craft Email and Phone Number
Ashley Craft is a Human Resources Generalist at SMS Precision Tech.
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Human Resources GeneralistSms Precision TechUnited States -
Quality Assurance ManagerCore Four Roofing May 2024 - PresentAustin, Texas Metropolitan Area -
Quality Assurance SpecialistTtec Oct 2020 - Present Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues. Consulted with management and personnel to educate on QA standards Collaborated with management to discuss effective plans for resolving major quality problems. Partnered with training and operational leaders to develop strategies to enhance customer experience. Determined training needs of staff and organized training interventions to achieve quality standards. Facilitates quarterly meetings with upper management regarding current QA standards, best practices, andimprovement initiatives. Handles special projects or related problems pertaining to quality improvement. Connects with cross-functional teams to drive continuous improvement and achieve exceptional quality standards. -
CorrespondentTtec Jan 2018 - Mar 2020Houston, Texas, United States Led a variety of group projects designed to educate and prepare the team during the training process Worked remotely and independently to resolve issues and provide resolutions related to written customer requests, system errors, and internal training opportunities. Addressed customer needs, responding to specific requests regarding technological issues Met and exceeded a daily quota of tasks to meet productivity goals. -
Sales AssociateThe Houstonian Hotel, Club & Spa Oct 2017 - Mar 2020Houston, Texas, United States Assisted organization of weddings, corporate meetings/events, and transient hotel guests. Created and implemented an efficient system of office form-based communications. Compiled hard copies of various forms into excel spreadsheets and created an organization system for the physical documents. Developed administrative competencies, such as creating a SharePoint based communication system. Proven ability to work independently, manage multiple projects and meet tight deadlines. Accountable for clerical duties including answering and directing calls, credit card security, office organization, and calendar management. -
Guest Services RepresentativeThe Quality Inn Apr 2014 - Oct 2017Fort Collins, Colorado, United States Handled incoming routine correspondence using standardized verbal response. Managed 60 guest rooms as the only employee in the building from 5-11PM, and as such ran all aspects ofmaintenance, housekeeping, customer service, and security Kept organized records of all guests in the building at any given time, and balanced the hotel accounts eachevening. Coordinated and recorded various housekeeping and maintenance needs for 60 rooms on a nightly basis.
Ashley Craft Education Details
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Data Analytics -
Organizational Leadership
Frequently Asked Questions about Ashley Craft
What company does Ashley Craft work for?
Ashley Craft works for Sms Precision Tech
What is Ashley Craft's role at the current company?
Ashley Craft's current role is Human Resources Generalist.
What schools did Ashley Craft attend?
Ashley Craft attended The University Of Texas At Austin, Outward Bound Usa, Wharton County Junior College.
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Content And Public Relations Consultant | Master'S In Ag Education, Communications And LeadershipLiberty, Mo6mail.missouri.edu, missouri.edu, hotmail.com, aol.com, gmail.com, wearewoodruff.com5 +178560XXXXX
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