Ashley Cross Email & Phone Number

Run day to day operations of the front desk including but not limited to the following:• Ensured schedules for 9 different doctors were correct.• Verify insurance.• Always went above and beyond to ensure that patients needs were meant.• Updated all patient information in NextGen• I am team player in making sure that others had help getting what they needed to get accomplished. • Helped with referring out patients to other doctors when needed.• Answered phones.

United States

Creve Coeur, Mo

Run day to day operations of the front desk including but not limited to the following: ● Insured that Doctors schedules were correct.● Pulled and filled patient insurance information.● Answered telephone calls.● Directed patients to the correct places that meant their needs.● Organized all patient information for the Doctors.● Helped others with what they needed to get finished.

● Assisted with receptionist duties, file organization and research and development.● Reviewed and updated client correspondence files and scheduling database.● Reviewed medical records for completeness and filed records in alphabetic and● numeric order.● Scanned documentation and entered into database.● Screened all visitors and directed them to the correct employee or office.● Operated a POS system to itemize and complete customer purchases.● Earned management trust by serving as key holder, responsibly opening and closing office.

● Partnered successfully with Regional Manager to produce top stores within region.● Trained, coached, and mentored staff to ensure smooth adoption of new programs.● Hired and trained over 50 new staff members.● Greeted customers entering the store to ascertain what each customer wanted orneeded.● Answered product questions with up-to-date knowledge of sales and storepromotions.● Handled daily heavy flow of paperwork.● Restocked inventory everyday and reviewed cash operation data to verify properreplenishment.● Managed wide variety of customer service and administrative tasks to resolvecustomer issues quickly and efficiently.● Operated a POS system to itemize and complete a number of customer purchases.

Bachelor Of Business Management, Business Administration And Management, General

Certificate, Medical Insurance Coding Specialist/Coder

Associate'S Degree, General Studies