Ashley D. Email & Phone Number

Experienced Email and CRM Coordinator with a strong background in content policy management, strategic marketing, and compliance. I hold a Bachelor of Social Sciences in Psychology from City College of New York and an Associate of Arts in Liberal Arts from Borough of Manhattan Community College. My professional journey has equipped me with a robust skill set in developing and executing content strategies, managing editorial calendars, and enhancing user engagement through targeted marketing campaigns.Currently, I excel as a Content Specialist at TikTok, overseeing seamless content transitions to new CMS platforms, implementing effective content strategies, and collaborating with cross-functional teams to maintain consistent messaging and policy adherence. My efforts have driven significant increases in website traffic and social media followers, demonstrating my ability to enhance engagement and conversion.In previous roles, such as Program Assistant/HR Assistant at Housing Authority/DCA and Complaint Specialist/HR Assistant at NYCHA, I have honed my skills in policy compliance, customer service, and program administration. My track record includes resolving complex compliance issues, conducting industry trend research, and customizing content solutions to meet diverse client needs.Proficient in email marketing and CRM tools, I leverage data-driven insights to deliver personalized communication and optimize campaign performance. I am skilled in creating engaging multimedia content, conducting trend analysis, and ensuring adherence to industry standards and guidelines.I am passionate about utilizing my skills to enhance brand presence and user experience. Let's connect to discuss how I can contribute to your organization's success.