Ashley Daniels Email and Phone Number
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Accomplished and detail-oriented leader with a long history of success overseeing telecommunications projects and providing exceptional customer service. Collaborative team player and leader adept at coordinating activities across multiple departments to deliver projects on time and within budget. Skilled in managing resources, mitigating risks, and ensuring project success.
Vonage
View- Website:
- vonage.com
- Employees:
- 2721
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Associate Project ManagerVonage Aug 2024 - PresentUnited States
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Project Manager Ii OfficesuiteWindstream Jul 2023 - May 2024Charlotte, North Carolina, United StatesCollaborated with project manager. Made secondary contact with customers as technical liaison for building their new phone system. Asked technical questions about their phone requirements and understanding their network infrastructure. Gathered data in database and ensured all information was correct. -
Project Manager I- Office SuiteWindstream Mar 2021 - Jul 2023Charlotte, North Carolina, United StatesLed cross-functional teams during planning and execution of OfficeSuite projects, ensuring alignment with organizational goals. Developed detailed project plans and schedules maintaining focus on project scope and objectives.
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Client Account ManagerWindstream Enterprise May 2019 - Mar 2021Charlotte, North Carolina, United StatesManaged 500+ small business accounts, contacted customers to discuss existing services, and answered billing questions. Contacted current customers to schedule calls to discuss customer services. Scheduled meetings to gain understanding of how customers utilized their services.
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Sales And Retention AssociateAt&T Jan 2009 - Feb 2019Charlotte, North CarolinaRetaining Att Uverse , telco and dsl while making sure customers needs are met for the services! To provide an excellent customer service experince. Being a one stop shop and able to help customer with all needs they have in the company whether its billing, payment arrangmebts and even minimal tech support help. The customer should feel at the end of the call that their is no need to call back. Also required to maintin and exceed sales goals, repeat and retention objectives. Being able to type, talk and research what the customer is calling about in a timely manner -
Sr. Clerk Revenue Assurance GroupAlltel Wireless Jul 2006 - Jan 2008Matthews, North CarolinaExtensive knowledge on Alltels policy and procedures. Research all adjustments, and rerates that are sent in from different parts of the organization. Create presentations to make our job easier. Self motivation to complete adjustments. Mainting quality of work and meeting the objectives put out . Proficient with Microsoft power point, excel, word and outlook. -
Collections SpecialistAlltel Wireless Jun 2004 - Jul 2006Matthews, North CarolinaAble to multitask through several systems at a time. Help customers make payments and set explain acceptable payment arrangements and taking payments. Maintaining professionalism and courtsey to customers even if they are frustrated. Created a team to provide a quarterly newspaper for our center. Also held team lead position for 6 months before promotion. Responsible for sending out reports to reps , helping them obtain their goals. Handling take overs from representatives when needed. Negotiating with customers acceptable payment arrangements.
Ashley Daniels Skills
Ashley Daniels Education Details
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3.0 -
North Mecklenburg HighschoolHighschool Diploma -
Central Piedmont Community CollegeAssociate Of Science
Frequently Asked Questions about Ashley Daniels
What company does Ashley Daniels work for?
Ashley Daniels works for Vonage
What is Ashley Daniels's role at the current company?
Ashley Daniels's current role is Associate Project Manager.
What is Ashley Daniels's email address?
Ashley Daniels's email address is as****@****ess.com
What is Ashley Daniels's direct phone number?
Ashley Daniels's direct phone number is +170421*****
What schools did Ashley Daniels attend?
Ashley Daniels attended Post University, North Mecklenburg Highschool, Central Piedmont Community College.
What are some of Ashley Daniels's interests?
Ashley Daniels has interest in Social Services, Children, Education, Science And Technology, Human Rights.
What skills is Ashley Daniels known for?
Ashley Daniels has skills like Customer Service, Customer Retention, Call Centers, Microsoft Office, Customer Experience, Solution Selling, Telecommunications, Sales Operations, Voip, Direct Sales, Team Leadership, Sales.
Who are Ashley Daniels's colleagues?
Ashley Daniels's colleagues are Ryan Legates, Tesh Koria, Claudia Mihkelson, Jess Clydesdale, Soheil Karshenas, Nura A., Eligio Concha.
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Ashley Daniels
Vp, Product Management @ Best Buy | Strategic Leadership In Omnichannel Tech & Product Management. Driven By Innovation & Results. Expertise In Real-Life Ai Solutions, Cohesive Strategic Experiences & Team Development.Greater Minneapolis-St. Paul Area -
4gmail.com, wsh-law.com, umich.edu, broward.edu -
Ashley Daniels
New York, Ny -
Ashley Daniels
Detroit Metropolitan Area1radpartners.com
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