Delivering leadership within this student services office, I oversee off-campus support programs to support rental housing matches for students,staff, and faculty while ensuring alignment with larger universityobjectives.Beyond defining policies, procedures, and service standards, I also controla $30K annual budget; administer a listings guide and website to promoteawareness of and access to off-campus housing; manage relations with locallandlords, property owners… Show more Delivering leadership within this student services office, I oversee off-campus support programs to support rental housing matches for students,staff, and faculty while ensuring alignment with larger universityobjectives.Beyond defining policies, procedures, and service standards, I also controla $30K annual budget; administer a listings guide and website to promoteawareness of and access to off-campus housing; manage relations with locallandlords, property owners, community businesses, city government officials,and university affiliates as well as various campus departments whilerepresenting off-campus populations; and coordinate educational activitiesto advise tenants on their rights and responsibilities related to housing.Highlights of my contributions include:• Being promoted from Assistant to Associate Director role in 2023 based onmy exemplary leadership and dedication to program and university success.• Leading an effort to initiate an online listings service to enable easyviewing and update of local apartment listings and successfully promotingthe site to see 963K+ web hits in 2022 alone.• Creating an online student survey to improve the sharing of feedback onrental properties and landlords.• Being selected to serve as a Co-Advisor for the Office of Dean of StudentsAmbassadors Program with a mission to offer outreach and education to newand incoming students. Show less