• Recruit new content creators daily and communicate and build relationships with them• Manage content creators and projects, delivering assets to brands in a timely manner • Write and provide briefs for creators to produce content• Keep track of KPI's and delivery times of content from creators• Work with management to improve the business process• Negotiate contracts, send payments and answer any queries creators or brands may

• Create entertaining and engaging content for different brands• Write, edit and promote content• Communicate efficiently with my audience, other creators and brands• Analyse KPI’s and study the target audience

• Provide an excellent customer service by supporting and helping patients step by step through their testing• Answer any queries customers may have and to overcome any problems that may occur• To ensure the safety of customers when on site• Adhere with the company policy and comply with all relevant legislations and legal requirements

• Demonstrate leadership skills in order to manage the sales team• Support and motivate staff members through incentives, training and guidance toachieve company targets• Assist with performance evaluation and monitoring of employees• Support store manager with all store operations• Communicate ideas and solutions to make changes for the better• Maintain store safety for staff and customers• Participate in store meetings and training sessions• Calculate individual targets to reach store expectations

• To offer world class customer service by interacting and building rapport with the customer.• Demonstrating and sharing valuable knowledge to be able to find out the best products to suit the customers needs and also increasing sales by achieving the targets set by the company.• Resolving customer complaints and queries using the company computer programming software.

• To organise and manage events and party bookings.• Advertise and market the event and drive engagement via social media such asFacebook, Twitter and Instagram.• Taking payments and dealing with customer queries over the phone, via email andthrough the company built system.

• To engage and interact with customers, demonstrating available products.• Deliver excellent customer service and an incredible experience for the customer thatwill drive market share through sales.

• To undertake a range of complex and demanding customer and product related activities from checking and verifying customer and broker details and identification to making cheque and cash payments for various mortgage fees.• Dealing with general administration tasks such as printing and sending letters, making outbound calls and dealing with queries via telephone and email all in accordance with company policies and procedures to achieve performance targets.• Addressing and where appropriate escalating complaints, issues and problems to the team leader or relevant channel to achieve the best possible outcome for the customer.