Ashley Dillon Email & Phone Number

Retail Learning & Development

Retail Learning & Development

Retail Learning & Development

As a Learning Coordinator with Rockland Trust, I support day to day management of training requests. Some of my responsibilities include managing our Learning Management System (LMS) through administrative tasks including but not limited to troubleshooting, testing, and uploading of courses into the LMS. I also produce training reports on an ad hoc basis.

Customer Information Center

I worked as a Business Liaison with Rockland Trust Company to perform a variety of duties designed to maintain relationships, exchange information and promote operations. My day to day duties included facilitating ~100 customer phone calls per day, both inbound and outbound, to assist our customers with a variety of needs. I also provided support to.

Collected money and sales receipts from cashiers and managers at the end of shifts. Duties also included counting all money to then compare and verify totals against receipts and other documentations.