While working in the senior student support role, I have had the opportunity to do a variety of tasks which cultivate my skills as a leader and expand on my knowledge of the company. I have had the privilege of attending a the Emerging Leaders Program which has groomed my leadership skills. I have also been given the opportunity to overseeing product-specific and Behavioral Skills training within our student support department. It is my vision and task to ensure our representatives provide empathy and the best possible experience to our students and clients. Tasks such as these , require collaboration across departments, organization, time management, and a passion for our students and clients needs.