Ashley Duda Email & Phone Number

Sparrows Point, Md, Us

United States

United States

Baltimore, Maryland Area

Provided excellent customer service to our clients.Accurate and timely processing of Certificates of Insurance, FR-19's, Auto ID Cards, Endorsements and Audits.Handled the renewal process - including updating the applications, pulling and requesting loss runs, preparing the renewal proposal, requesting any changes that needed to be made and finally preparing the policies to be sent to our customer.Marketing, online rating and negotiating with all of our insurance carriers and underwriters; insuring we received the best possible price for our customer.Managed the Cancellation process.Helped with marketing and negotiating of new business for my team.

Handle the renewal process - from updating the applications, to the proposal. During the Renewal process I also did the marketing and online rating with all of our insurance carriers. Processed the Renewals in our system and invoiced them. Than prepared the renewals to be sent to the insured. Accurate and timely processing of Certificates of Insurance, FR-19's, Auto ID Cards, Endorsements and Audits. Managed the Cancellation process. Provided quality customer service to our clients. Answered multiple telephone lines and screened incoming calls providing assistance to callers.

Consistent and quality customer service to clients, including outside clients, fellow employees and insurance carriers. Accurate and timely processing of Certificates of Insurance, FR-19's, Auto ID Cards, Endorsements and Audits. Managed the Cancellation process. Handled the renewal process - from updating the applications, negotiating with our underwriters, online rating with all of our insurance carriers, and finally preparing the renewal proposal and policies. Provided my team with accurate information during the process, and meeting our team's deadlines.

Input billing notices and prospects into the Agency Management System. Managed the cancellation process. Serviced Horse Mortality and Service Center accounts that pertained to Commercial Lines Accounts. Created CD Rom's that included Policies and Endorsements that were sent to the client.Prepared policy binders that were sent to clients and prepared proposal's for the Producers to take on appointments. Transferred all paper mail into electronic form, labeled and sent to the Account Executives. Worked closely with my supervisor and IT consultant in using automation to help streamline operations. As I advanced, I was responsible for training replacement personnel.

High School Diploma, General Studies

Commercial Lines Csr Program, Insurance

Commercial Lines CSR Program Diploma Earned The CLCS Designation Property & Casualty Licensing School April 2008 Earned my Property.