Ashley Dunn Email & Phone Number

Louisville, Ky, Us

Louisville, Kentucky, United States

United States

Louisville, Kentucky Area

In my current position in the Logistics Department, I am the first point of contact for my customer orders and customer service related questions. My current duties include:• Process all customer orders received, and purchase necessary product related to non-US produced item numbers.• Ensure on-time delivery based on customer confirmation dates, at the lowest cost possible, with minimal air freight.• Maximize “just in time” inventory levels.• Review forecasts and update demand planner monthly based on calendar from parent company • Confirm customer orders within 72 hours.• Create customer intimacy by promoting open communication and positive attitude. First point of contact dealing with all customer requests: Assist/redirect special requests from customers to appropriate LINAK departmentso RGA Serviceo Shipping Logisticso Liaison between external & internal logistics departmentso Customer Complaintso Inventory Agreementso Customer driven changeso Customer visits possibly – travel to customer facilities / quarterly sales meetingso Quality Issues (communication regarding customer product needs)• Adhere to Sales Order & Purchase Order Processing procedures and guidelines• Maintain item maintenance in regards to lead time, trade agreements, box quantities, etc.• Maintain Daily Deliverable Tasks and Reports in a timely manner to ensure prompt notification of change to the customero Back orders / Sales orderso Unscheduled Shipmentso Delay lists from LINAK A/So Daily Shipping reviewo Delivery Performanceo MRP review & update SO’s/PO’s when necessaryo Open Sales Order reports to customerso Open Purchase Order reportso Critical on hand Inventory• Additional duties as assigned by Management.

Louisville, Kentucky Area

• Coordinate all Daily Shipments. Complete Nafta/ COO /SLI, and EEI documents• Coordinate International Shipments. (Completed NAFTA training). Document preparation (BOL’s) and Invoices. Communicate With Freight Forwarding Agents and Customer Relations Coordinators. Daily use of Axapta, and Microsoft office programs.• Enter Purchase Orders for Small Parcel materials• I am relied on heavily from proper shipment of materials through various other tasks

Electronics assembly, DSE test operator

Louisville, Kentucky Area

Part time- 3rd shift Forklift operator

Associate Of Arts (Aa), Business Administration And Management, General

Education record