• Creating, maintaining, and auditing client data to keep accounts current and compliant with HIPPA regulations• Verifying client insurance and entering claim information to ensure timely payments reducing lost income by $10,000 a year• Providing administrative support to 25 therapists across several locations so they can provide exceptional care to their clients

• Coordinated and designed custom orders with clients which increased sales by 45%• Managed multiple social media accounts and rebranded the menu, increasing customer engagement by 4x

2005 – 2008, 2014 – 2016 • Trained and led employee teams at two stores which created uniformity across the locations• Managed company finances to direct sales operations which exceeded quarterly goals by 10%• Oversaw daily operations, updated the point of sales system, reorganized the storefront, and revamped marketing materials to rebrand the store after a change in management• Developed an inventory management system to accelerate turnaround times which reduced costs by $2,000 a month

• Provided executive level support to senior management (CEO and Project Manager) while company revenue grew over 20x• Managed contracts and documentation which drove growth resulting in multi-million-dollar projects

• Tracked real-time accounts by reviewing financial data to determine fraud analysis for 85 companies• Prepared financial statements for clients using QuickBooks to create budgets, assess cash flow management, and forecast for upcoming quarters

• Utilized QuickBooks to track job progress for managing vendor and customer accounts • Implemented a digital document archival database which streamlined vendor purchasing reducing employee time by an average of 2 hours per week