Provides implementation guidance to clients integrating Workday VNDLY into their organizational frameworks and devises tailored solutions to meet their unique business needs. Takes the lead in conducting requirements gathering sessions, understanding the client's organizational landscape, and maximizing software utilization. Drives the process of building, testing, and presenting configurations within the client's dedicated test instance of Workday VNDLY, leading them through user acceptance testing. Oversees a seamless transition of configuration, contractor data, and reports from the test to the production instance, validating readiness for go-live. Collaborates cross-functionally with Engagement Managers and Technical Consultants to ensure timely and successful software deployment, fostering enduring client relationships.

Managed daily communications with 20+ Small Enterprise Program clients, ensuring adherence to internal and external SLAs and consistently exceeding client expectations. Served as the Lead Administrator for Client Vendor Management Systems, overseeing the review and approvals of contingent labor SOWs, job postings, and work orders. Coordinated with finance and accounting teams to rectify invoice and payroll adjustments. Compiled and maintained internal client reference guides to standardize services and streamline onboarding processes. Played a key role in system management and application implementation, including Zendesk and various Vendor Management Systems. Contributed to requirements gathering, testing, and documentation for software applications such as Jiffy AI and Job Diva.

Managed the comprehensive onboarding process for independent contractors at MBO Partners, encompassing review and validation of federal I-9 forms, work authorization documents, and client-required onboarding paperwork, alongside conducting necessary background screenings. Conducted consultative onboarding calls to customize solutions based on consultants' needs, clarifying options as traditional employees, sole proprietors, or certified vendors. Navigated intricate enrollment procedures for large enterprise client programs, overseeing background checks, onboarding documentation, and provisioning.

Served federal subcontractors and government agencies at Apex Systems, offering scalable IT staffing and service solutions to address workforce gaps. Cultivated and maintained robust relationships with key business decision-makers through consistent communication. Functioned as a business partner, providing guidance to clients on suitable staffing models aligned with their needs and expectations. Successfully identified and qualified customer needs, crafted effective sales strategies, and negotiated and closed profitable projects. Focused on building enduring client relationships and delivering high-value services, contributing to a 5% increase in the company's market share.

Strategically sourced and identified top talent to address clients' technical staffing requirements at Apex Systems. Developed and implemented personalized recruiting methodologies targeting qualified professionals for short and long-term IT positions. Conducted effective candidate screenings to validate alignment with position prerequisites. Established and managed an active and passive candidate pipeline through networking efforts.

Participated in the Future Leaders Internship Experience (FLITE) Summer program at AT&T, focusing on Global-Business-Systems Integrator Solutions. Demonstrated proficiency in organizing meetings and facilitating communication with the IBM account team. Played a key role in extracting and compiling essential data for the development of strategic account plans, successfully creating plans for the top 10 accounts.

Completed the Sales Foundation Academy, a week-long training program in Chapel Hill, NC, focused on refining selling techniques. Successfully managed sales of print, digital, and mobile advertisement accounts for the university's student planner in the Oxford area.

Revised and redesigned marketing materials for the AdviceLink program, consolidated and revamped Investment Advisory intranet pages, updated "At a Glance" overviews for streamlined access by Financial Advisors, and compiled a comprehensive list of Frequently Asked Questions (FAQs) for all Investment Advisory programs.