Carlos Vasquez Email & Phone Number

Fort Lauderdale, Florida, United States

Remote / Fort Lauderdale, Fl

-Oversee a team of 2 Managers and 15 Consultants while driving team and individual achievements of high customer satisfaction-Recruit, develop, and manage a diverse team of office-based and home-based consultants supporting the VNDLY application-Collaborate and engage with Sales, Planning new customer deployments, and providing project oversight to large scale global clients-Contribute to the strategic direction of the Professional Services organization through leading and participating in internal initiatives

Remote

Remote (Based In Cincinnati, Oh)

Miami/Fort Lauderdale Area

Responsible for overall recruitment process outsourcing (RPO) client implementation ensuring full oversight of project timeline, tasks, process flow, and hand off to our internal delivery operations organization. Through my extensive operational and project management background, I manage all phases of a project including Planning, Discovery, Design, Install and Transition, Operational Hand-off and Project Closure. Facilitate discovery sessions and act as main point of contact across Randstad Sourceright and our various clients to ensure all workstreams stay on target of tasks, deadlines, and outcomes.

Fort Lauderdale, Florida

Support both sales and client implementation activities. Focus on new client implementations and RFP support. Provide Project Management Methodology to form partnership with both internal and external stakeholders that help implement new clients with minimal disruption. Provide overall reporting on all clients and forecasting for new wins. Primary focus:1. Project Manage all new and existing client implementations/transitions. 2. Work with Sales teams on RFPs, Presentations, and Pricing Proforma's. 3. Operational reporting on all client spend and forecasting net-new and losses for budgetary goals.

Fort Lauderdale, Fl

Under limited direction, manages the activities related to recruitment of associates, order fulfillment, process efficiency/quality; perform colleague coaching/training related to compliance, quality, service delivery and effective use of tools; support region with sales and operational reporting analysis. Ensure the effective training of all new hires and implement approved policies and procedures to increase operating efficiency. Assist with implementation of key company projects while providing continuous communication to branches in region.Manage the activities related to implementation of strategic accounts, business development, compliance and process efficiency/quality. Continuously developing and implementing strategic initiatives that increase operational efficiency, reduce costs and support the growth of regional sales activity.

Fort Lauderdale, Fl

Partner and support the Senior Vice President and Vice President of National Operations to provide Operational, Recruiting, Sales, and Reporting for Professional Business Line generating approx. $550M in revenue.Provide Divisional Support to 4 Sr. Regional Vice Presidents, 6 Regional Operations Managers, 3 Area Vice Presidents, 6 Area Directors, 4 Regional Recruiting Managers, and 1 Vice President of Strategic Sales serving 78 cost centers, inclusive of on-site operations; supporting strategic efforts in recruiting, sales, customer service, direct placement staffing, solutions implementations and accounts receivable.

In this role I interacted and communicated with clients to reach agreements, achieve targeted milestones, and realize appropriate benefits. I helped facilitate collaboration and acted as a main point of contact across Adecco & Client groups, holding specific internal/external teams accountable for adherence to project milestones (Front Office Set Up, Reporting, Time Capture, Solutions Set Up, Contract, Invoicing, etc). Lead client discovery process to compile and analyze existing service delivery model. Facilitated the on-boarding of all new team members to ensure ability to execute within five days of arrival.

* Perform quality audits on all Enterprise branches ensuring operational and financial stability. This required me to review branch files (Associate, Client, Time Records, and Adjustments), interact with colleagues, and observe overall branch operation to aide in providing advice for improvements.* Coordinate with Regional Operation Managers to ensure Action Plans were created based on audit results and resolved by branch staff. Provide Office Visit Forms to Regional Operations Managers outlining observations and recommendations for continuous improvements.* Coordinate with Quality Audit Manager validation schedule that ranged from 50-130 audits per quarter; working within Business Control guidelines on branch frequencies of validations. Accomplished successfully by communication with branch and regional resources.* Train Colleague staff on proper operational processes ensuring company goals and procedures were properly followed. This required expert level knowledge of company Policies & Procedures.

*Implement and acted as Operations Manager/back up to Technical eTool Hub which managed Technical Accounts for field office; goal to increase order fulfillment and divisional revenue.*Acted as Operational Manager to Vender Neutral MSP program (McKesson IT) supporting Program Manager and interacting with various vendors (including Adecco) to assist with billing issues. * Coordinate and develop Onsite Manager Training & High Intensity Training for Technical Recruiters while assisting with the development of Learning Plans for division.*Worked on various projects for division including Independent Contractor (IC) Qualification program which identified potential sales opportunity through W4 or IC revenue. Required understanding of Tax, Risk Management, and IRS guidelines. Work with IC candidates and perform data gathering and interviews to help determine IRS status. * Heavy travel required (80%). Audits were performed across USA but predominately in Northeast and Midwest Divisions.

Onsite at Avon Products in Cincinnati, OH and Hewitt Associates in Orlando, FL. * Compile and maintain daily, weekly, quarterly staffing reports, including metrics, turnover, spend by department; which were presented to Client in Monthly and Quarterly Business Reviews.* Handle all billing and payroll issues for temporary employees ensuring accuracy while working with up to 9 branches and 2 sub-vendors to ensure that orders were being filled and issues being addressed. * Maintain high level of customer service to all end users through personal communication and partnership; personally meeting with and resolving employee issues/questions from both associates and Avon Managers/Supervisors.* Managed up to 4 direct reports who handled the supervision of 200-300 agency associates.*Lead contact for implementation of Avon Time and Attendance roll out for all Adecco on-sites locations – compiled reference material to help other Adecco On-sites with new Workbrain time-keeping system. (Travel involved)*Assisted in implementing new onsite program outlining procedures and policies for placing associates.*Travel to other Avon Onsite locations to provide training and leadership during busy season.*Provide administrative support to Branch Manager including training new Office Supervisors, ordering supplies, coordinating budget and financial goals, and audit compliance.

-Reviewed, drafted, and negotiated all Associate Vendor contracts - both local and national levels. Qualified possible vendors for local and national accounts, prepare contracts, and maintain Volt Associate Vendor database. Communicated with all levels of Management during the qualification/approval process. Provided monthly metrics for Management. Followed up on all non-contractual relationships with Associate Vendors utilizing monthly sales/billing report. -Implemented a $115M MSP program while successfully qualified over 100 suppliers to assist with MSP. Temporary Supplier Relations Manager for initial roll out of program in Dayton, OH. Involved in Customer Implementation meetings while overcome daily challenges utilizing my team building skills to solve strategic problems.