Ashley Walker Email & Phone Number

Washington, Dc, Us

United States

Provides advice to managers and NRL officials relating to recruitment, placement, classification, and compensation. Provides advice and solutions to problems in staffing, classification, and compensation.Works alongside management to discuss, plan, and explore hiring pathways to staff the organization in order to meet organizational goals and objectives.Works with operation center staff to announce job vacancies and place applicants into vacant positions.Answers inquiries from hiring managers and applicants. Provides advice to supervisors and managers on the classification of positions. Ensures job classification drafts meet regulations and standards. Provides support in the staffing and hiring of new employees to include tracking hiring action status updates, utilizing SharePoint or other computer-based tools to manage hiring status. Utilizes the Defense Civilian Personnel Data System (DCPDS) to review and analyze employee’s employment records and history and to process personnel actions for new hires and current employees. Reviews and analyzes SF-50s for accuracy and correctness after processing and taking corrective action when necessary.

Washington, District Of Columbia, United States

Exercised technical responsibility for the management of the automated Human Resources (HR) Information System. Provided technical advice and guidance to Human Resources Officer (HRO), functional chiefs, other HR Specialists, and clerical staff in operation and maintenance and on capabilities available in DCPDS to assist them in their day-to-day decisions and to help them obtain maximum utilization of the automated system. Applied a practical knowledge civilian HR management rules, regulations, policies, and procedures that have impact on or are related to DCPDS. Directed, monitored, and controlled operations and maintenance of the DCPDS system. Monitored daily file maintenance through review of system-generated reports, error reports such as Pay Rejects, Pay500 outputs and Batch print files. Oversaw daily pickup and distribution of products. Worked with office staff to identify and correct invalid data utilizing all means available. Analyzeed quality control queries, personnel/payroll data reconciliation, rejected actions and reports to determine trends, problem areas and recommends modifications. Determined relative priorities of the HRO and coordinates with servicing computer facility to ensure timely processing of HR requirements. Planed, conducted, and evaluated training of HR personnel to include training related to DCPDS and Defense Civilian Pay System (DCPS) payroll routines, modifications, and procedures, Discoverer query statements to produce reports and operation of CPUs and monitors. Responsible for monitoring computer equipment to prevent lost or stolen items and promptly reports discrepancies. Evaluated and approved requests from HRO personnel and other interested organizations for special non-routine products. Analyzed Headquarters NGB procedures as they affect HR operations;

Quantico, Virginia, United States

Served as a CID IT Missions Systems (CIMS) Help Desk Analyst ensuring immediate attention and support to USACIDC for service requests and issues. Handled customer interactions with diplomacy and tact, gauging the customer’s technical ability and communicating with them in appropriate technical or non-technical language to resolve the issue. Performed Tier 2 Help Desk support that included troubleshooting capabilities beyond the Tier‐1 capability. Provided primary technology support via phone, email, or in-person and escalated issues as necessary. Documented, tracked, monitored and resolved ticked problems to timely and satisfactory resolution and within Service Level Agreement levels (SLAs). Periodically performed system function tests to ensure systems are operational:•Army Law Enforcement Reporting and Tracking System (ALERTS) (2016)•Centralized Operation Police Suite (COPS) (2016)•OnBase (EI) (2019)•Polygraph (2019)•Law Enforcement Advisory Portal (LEAP)(2019)•CID-Application(2019)•CID Clothing Allowance Application(2019)Responsible for monthly testing and testing of new or improved CIMS applications, ensuring functionality after maintenance outages/updates and initial implementation. Resolved problem situations in a professional manner, keeping the chain of command informed of escalating issues. Tied in knowledge and past experiences in solving problems that arise on the job. Assisted the Project Manager with requirements and information gathering. Facilitated meetings with clients through Microsoft Teams. Served as a liaison and primary point of contact for testing and implementation processes. Ensured client’s needs were met through active engagement and updates. Recommended improvements and formed solutions for technical issues.

United States

Served as the Human Resources Manager, G-1 for the USACIDC and the Master Resilience Trainer for HQ US Army CID Command. Utilized a wide range of HR principles, practices, and regulations sufficient to perform detailed analyses and draw conclusions on /complex issues, problems, and situations. Developed, revised, and recommended personnel policies and procedures. Served as the technical records management issues (ARIMS). Planed, organized, directed, reviewed, coordinated, and established controls for all records management activities. Conducted periodic internal reviews of files to ensure compliance to policy and best-practices. Ensured that Program personnel are knowledgeable and kept current about records management principles and requirements, and that they receive records management training appropriate to their need. Processed trackable mail, packages and shipments. Tracked shipments and deliveries.Assisted the OSJA SEL in tracking awards and evaluations and sent weekly reminder email to raters. Served as the Equal Opportunity Liaison for Joint Task Force OSJA.Received requests for criminal history checks by facsimile, e-mail and letter; interprets statutes, policies, rules and regulations to ensure criminal history name check requests are appropriate and records released in accordance with statute, regulation or directives. Utilized criminal history databases including the Defense Central Index of Investigations and the Army Law Enforcement Reporting and Tracking System. Conducted criminal history name checks IAW Army Directive; conduct of screening and background check for individuals who have regular contact with children in Army programs.Conducted criminal history name checks for a multitude of activities including but not limited to, the Army G-1, US Army Human Resources Command, National Guard Bureau and Army installations for selections to positions of trust and responsibility.

Bachelor Of Science - Bs, Information Systems Management

Manages Information Systems

Bachelor Of Science - Bs, Social Sciences, 3.75

Associate Of Arts - Aa, General Studies, 3.66

Master Resilience Tranier (Mrt)

Master Resilience Training (MRT) is a resilience-training program that is offered by the United States Army. The goal of the program is.

Mass Communication/Media Studies

Activities and Societies: DanceFort Valley State University is a public historically black university in Fort Valley, Georgia, United.