Ashley Easterly Email & Phone Number

Rocky Mount-Wilson Area

• Greet customers when they enter the service department.• Answering the service department phone to help customers schedule their next service for their vehicle or answer any question they may have about their vehicle we are currently working on.• Updating the customer after the mechanic has taken a look at their vehicle; what was found and recommending other services we can offer.• Closing out the customers ticket with an explanation of services and recommended services for their next visit.

Remote

• Responded to all client inquiries and asked appropriate questions to facilitate resolution via phone.• Assist clients with any maintenance needed on accounts.• Assisting clients with online banking issues.

Wilson, Nc

* Manage Customer Accounts* Processing Orders * Providing customer support for 5-10 accounts simultaneously* Handles customers needs via phone & email * Schedule freight carriers for pick ups & deliveries* File carrier claims