Ashley Elder Email & Phone Number

Hamilton, Ontario

- Worked with the marketing team to help strategize and execute promotional materials, product launches, and social media contests, often through Promoted Posts & Tweets. - Responded to community concerns via social media. This required critical thinking, adept research skills, and the ability to write clearly and concisely. The average response time was under 5 minutes.- Investigated and resolved customer inquiries and complaints quickly.- Communicated accurate information about promotions, customer programs, and products, providing exceptional customer service and driving retention.- Supervised and trained employees. This training included the tone of responses, direct messaging, and response time.

Hamilton

- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

Hamilton, Ontario

- Planned and implemented consistent child-centered programs in accordance with provincial standards.- Created a warm, welcoming environment and ensured the safety of students enrolled in the program through direct supervision and attendance protocols.- Provided individualized instruction and support to meet the personal needs of each child.- Consulted with parents to build and maintain positive support networks and support continuing education strategies.- Coordinated schedules of activities, events and field trips.

Diploma, Educational Assistant

Monitoring students' progress, and help them to learn the material that teachers present. Assistants may grade tests and check homework.

Diploma, Early Childhood Education

Specializing in working with young children, from toddlers to children of up to six years of age. Their role consists mostly on providing.