Ashley Foote Email & Phone Number

Responsible to expand Vacasa’s home inventory. Engage quickly to every inbound call, chat, or inquiry. With each conversation I ensure that each interaction is handled professionally while exceeding sales goals.• Consistently in the top 5% of sales reps.• Awarded with breaking company record of 200 appointments set in one month• Creating relationships with customers to identify their needs and qualify their interests to drive sales.• Performing regular follow ups through phone calls, emails, and SMS.• Manage leads through SalesForce and SalesLoft pipeline.

Fair Oaks, California, United States

Joined spouse in the running of a residential and corporate cleaning company, managing a team of 6 full-time employees, growing sales and readying the company for sale one year later, realizing a 25% profit. • Hiring, onboarding and ensuring that employees follow processes and procedures as presented in newly created employee handbook and training manual.• Quickbooks accounting including; payroll and payroll taxes, P&L, and insurance.• Increased sales of existing corporate cleaning company by 30% by targeting homeowners through door hangers, mailers, Facebook and Yelp ads, and through improving SEO on corporate website.• Purchase and maintenance of 3 new company vehicles, in addition to ordering and tracking all supplies.

Sacramento, California, United States

Managed busy, high-end private dental practice with 9 employees; payroll, hiring and onboarding, sales, scheduling, P&L reports, accounts payable and receivable, safety training and health compliance.• Managed day-to-day operations; ensuring schedule and flow, trouble-shooting problems with equipment and absences, producing end-of-day reports, overseeing correct allocation of payments and insurance claims, and ensuring that all clients receive exceptional service.• Sold treatment plans to patients arranging insurance and payment plans, and increased sales of Invisalign product by 45% through creation of Social Media content and by adding new payment options, resulting in the office being awarded Invisalign’s Gold Plus membership.• Ensured OSHA and HIPPA compliance and state and federal regulations, implementing changes to policies and procedures, while overseeing safety training.• Implemented COVID-19 protocols; staff testing, quarantine compliance, and added cleaning measures.• Increased production by 15% by creating relationships with specialty providers who cared for our patients in-house on a weekly and monthly basis.• Grew followers on Social Media by 30% on Instagram and Facebook through new content creation: videos, photos, before/afters, staff introduction videos and “Ask Us Anything” sessions.• Completed ongoing Practice Analysis reports using CRM to measure metrics including: number of new patients, production based on departments, and pending receivables.• Staff management, including serving as mentor and coach and running team meetings, addressing changes, goals, improvements, and grievances.

Managed day-to-day operations of new dental practice, implementing all procedures, and with responsibility for: payroll/benefits, insurance billing, accounts payable and receivable, scheduling, executing financial contracts/treatment plans, and OSHA/HIPPA compliance.• Decreased account receivables by 50% in 6 months, working with insurance companies to solve payment delays, and with patients to arrange payment options, while implementing new billing and receivable policies.• Managed daily schedules for 6 providers and a team of 10, ensuring patient flow and maximum profitability.• Verified insurance fees and benefits for patients, and executed treatment plans and financial contracts with patients, arranging payment plans when necessary.• Managed compliance with OSHA, HIPPA, state and federal regulations.

Managed day-to-day operations of two dental offices; scheduling for 9 providers, insurance claims, collection tracking, health compliance, hiring and onboarding of new team members.• Created and executed financial contracts with patients, in addition to managing all insurance claims and collections.• Handled marketing – mailers, flyers, social media – and arranged partnerships with local businesses.

Folsom, California, United States

Promoted to Operations Manager, handling all day-to-day operations and managing all specialty programs including: Ortho, Periodontics, Oral Surgery, and Endodontics.• Opened new office in Tennessee, overseeing the delivery and installation of all equipment, establishing protocols and procedures, hiring, onboarding and training of support staff, and working with health departments and inspectors to ensure compliance.• Increased Hygiene Retention significantly by implementing and training staff on follow-up and scheduling.• Verified insurance, created financial arrangements with clients and tracked collections.• Managed compliance with OSHA, HIPPA, state and federal regulations.

Irvine, California, United States

COCCHC is a non-profit helping federally qualified health centers with licensing in order to provide quality health care for vulnerable, underserved communities in Orange County.• Assisted low-income patients in applying for benefits, enrolling them into government sponsored health insurance programs.• Assisted Project Directors with reports, presentations, public outreach, and policy development.• Identified partnerships within the Health Center network, and led outreach and community events.• Conducted patient interviews when requested by the funder, and training for team members.• Prepared and submitted monthly/quarterly reports on projects.